Christine Gutierrez
318 E Washington Ave Apt 1
Summary
Dynamic and results-driven professional with extensive experience at Walgreens, excelling in team motivation and employee training. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Bilingual and skilled in cash management, consistently ensuring accuracy and compliance in high-pressure environments. Committed to fostering a productive and safe workplace.
Overview
7
7
years of professional experience
Work History
Shiftlead
Walgreeens
09.2023 - Current
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance productivity and service quality.
- Managed inventory levels, optimizing stock organization and replenishment processes.
- Facilitated effective communication between shifts to ensure seamless workflow transitions.
- Conducted regular safety audits to maintain a safe working environment for staff and customers.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
General Service Worker
Palomar Health Hospital
12.2019 - 08.2023
- Maintained cleanliness and sanitation in patient areas, ensuring compliance with health standards.
- Assisted with the transport of patients and medical equipment throughout the facility.
- Responded promptly to maintenance requests, facilitating timely repairs and minimizing disruptions.
- Collaborated with nursing staff to prioritize cleaning tasks based on patient needs and hospital protocols.
- Utilized cleaning equipment and supplies efficiently, adhering to safety guidelines for hazardous materials.
- Trained new staff on proper cleaning techniques and safety procedures within hospital settings.
- Demonstrated adaptability by quickly learning new skills as required for various job functions within the organization.
- Performed general housekeeping and cleaning tasks.
Cashier
Ross Dress for Less
02.2026 - 03.2026
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Handled cash management, including balancing cash drawer at shift end.
Education
High School Diploma -
Summit View Independent Study
Riverside, CA06.2010
Skills
Customer service focus
Employee training
Guest service
Team motivation
Bilingual
Shiftlead
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Ross Dress for Less
02.2026 - 03.2026
Shiftlead
Walgreeens
09.2023 - Current
General Service Worker
Palomar Health Hospital
12.2019 - 08.2023
High School Diploma -
Summit View Independent Study