Christine Hladik
Glendale,AZ
Overview
18
18
years of professional experience
Work History
Scheduling Specialist
Salt River Project
Phoenix, AZ
08.2023 - Current
- Created daily, weekly, and monthly reports for management staff.
- Assisted in the recruitment process by conducting interviews with potential candidates.
- Provided training and guidance on scheduling processes to new employees.
- Created new accounts and updated existing accounts with most current details.
Billing Specialist
Salt River Project
Phoenix, AZ
07.2015 - 08.2023
- Answered customer inquiries regarding billings, payments, account status.
- Investigated incorrect billings and processed refunds as necessary.
- Resolved discrepancies between customers' remittances and invoices received.
- Analyzed financial data to identify trends in revenue cycles.
- Assisted with year-end closing tasks including preparing journal entries.
- Implemented new policies related to billing processes when required.
Scheduling Coordinator
Salt River Project
Phoenix, AZ
11.2006 - 07.2015
- Resolved customer inquiries regarding schedule changes or availability of services and products.
- Provided guidance to team members regarding best practices related to scheduling tasks.
- Utilized MS Office and Excel to analyze data and create spreadsheets.
- Entered information into system to update status reports.
- Developed effective scheduling processes to achieve production objectives.
- Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
Education
Bachelor of Science - Business Administration And Management
WIU
Phoenix, AZ12-2008
Skills
- Recordkeeping understanding
- Customer relations skills
- Calendar Management
- Documentation abilities
- Professional telephone demeanor
- Professional demeanor on telephone
Timeline
Scheduling Specialist
Salt River Project
08.2023 - Current
Billing Specialist
Salt River Project
07.2015 - 08.2023
Scheduling Coordinator
Salt River Project
11.2006 - 07.2015
Bachelor of Science - Business Administration And Management
WIU
Similar Profiles
Elijah MuhammadElijah Muhammad
Lead Customer Service Representative at Salt River Project (SRP)Lead Customer Service Representative at Salt River Project (SRP)
James BaranekJames Baranek
Heavy Duty Mechanic at Salt River ProjectHeavy Duty Mechanic at Salt River Project
Ashton TetmeyerAshton Tetmeyer
Trades Helper at Salt River ProjectTrades Helper at Salt River Project
Jeremy PinoJeremy Pino
Lead Relay Journeyman Technician at Salt River ProjectLead Relay Journeyman Technician at Salt River Project
Brandon TranBrandon Tran
Premium In-seat Runner | Chase Field at Levy RestaurantsPremium In-seat Runner | Chase Field at Levy Restaurants