Yasmine Guzman
Summary
Results-oriented Scheduling Specialist adept at working under tight deadlines and demanding objectives. Highly efficient, accurate and driven. Offering 2 years' experience .
Overview
2
2
years of professional experience
Work History
Scheduling Specialist
Integris Southwest Medical Center
06.2022 - Current
- Acted as first point of contact and set appointments for prospective clients.
- Called customers to coordinate schedules and set appointments.
- Documented calls and appointments using EPIC .
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported radiologists in their daily tasks by effectively coordinating patient schedules to optimize department workflow.
Education
High School Diploma -
U. S. Grant High School
Oklahoma City, OK05.2022
Skills
- Customer relations skills
- Recordkeeping understanding
- Documentation skills
- Customer relations abilities
- Documentation abilities
- Professional telephone demeanor
- Recordkeeping experience
- Meeting Scheduling
- Strong Work Ethic
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Effective Multitasking
- Critical Thinking
- Computer Skills
- Patient Scheduling
- Data Entry
- Medical Terminology
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Scheduling Specialist
Integris Southwest Medical Center
06.2022 - Current
High School Diploma -
U. S. Grant High School
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