Christine Kobylarz
44315 Bayleaf Dr.,LA
Summary
Patient Care Coordinator
I'm an enthusiastic and adaptable professional with exceptional multitasking abilities and outstanding interpersonal skills. I work well as part of a team and communicate promptly with staff and patients. I keep a tight schedule and manages time in an organized manner.
Overview
10
10
years of professional experience
Work History
Hygiene Coordinator Scheduler/Dental Treatment Coordinator
Juban Cowen Dental Care
Baton Rouge, LA
08.2023 - Current
- Provided support to the dental team including filing, scheduling appointments and answering telephones.
- Processed payments and updated accounts to reflect balance changes.
- Conducted follow-up calls to confirm appointments.
- Prepared financial estimates for proposed treatments in consultation with dentists.
- Scheduled follow-up visits for patients based on doctor's orders or patient requests.
- Created charts for new patients using data collected from medical histories completed upon arrival at office.
- Explained dental services and payment plans to help patients make informed decisions.
- Advised customers about their benefits packages, deductibles, copays.
- Verified insurance coverage for patients by contacting insurance companies and obtaining necessary information.
- Inputted patient data into system.
- Maintained up-to-date knowledge of changes in insurance policies, procedures, and regulations.
Dental Assistant
Bud Hall DDS.
Baton Rouge, LA
03.2019 - 04.2023
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Instructed patients about postoperative instructions prescribed by their dentist.
- stocking rooms with supplies, cleaning trays and changing linens between patients.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
Dental Assistant
Associates in Pediatric Dentistry
Baton Rouge, LA
08.2018 - 02.2019
- Assisted dentists in providing dental treatment to pediatric patients.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Educated parents on proper oral hygiene techniques for children.
- Recorded medical histories of patients prior to appointments.
- Prepared rooms for dental procedures by sterilizing instruments, setting up trays and ensuring that all necessary items were present.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Prophed, provided patient education regarding preventive care, diet, oral health and plaque control.
- Hospital certified
Dental Assistant/Dental Receptionist
Pediatric Dental Specialists Of Baton Rouge
Baton Rouge, LA
08.2015 - 08.2018
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Scheduled and confirmed patient appointments and consultations.
- Gathered medical information, dental health history and vitals from patients.
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
- Took customer payments and billed insurance companies for remaining balance.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Verified patient's eligibility for benefits under various insurance plans.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
- Provided assistance to dentists during dental treatments and procedures as needed.
- Gathered and documented patient medical and dental histories and vital signs.
- Educated patients on proper oral hygiene techniques and habits.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Kept accurate records of dental treatments provided for each patient's visit.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
Dental Assistant/Dental Receptionist
Associates in Pediatric Dentistry
Baton Rouge, LA, Louisiana
08.2014 - 08.2015
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Established clean, sterile and welcoming environment for patients.
Education
LA Expanded Duty Dental Assistant
Louisiana Academy of Continuing Education
Baton Rouge, LA03-2015
Certified Dental Assisant
Baton Rouge Dental Assisting Academy
Baton Rouge, LA08-2014
High School Diploma -
Richwoods High School
Peoria, IL05-2002
Skills
- HIPAA Compliance
- Patient Scheduling
- Insurance Verification
- Appointment management
- Patient Communication
- Office Administration
Timeline
Hygiene Coordinator Scheduler/Dental Treatment Coordinator
Juban Cowen Dental Care
08.2023 - Current
Dental Assistant
Bud Hall DDS.
03.2019 - 04.2023
Dental Assistant
Associates in Pediatric Dentistry
08.2018 - 02.2019
Dental Assistant/Dental Receptionist
Pediatric Dental Specialists Of Baton Rouge
08.2015 - 08.2018
Dental Assistant/Dental Receptionist
Associates in Pediatric Dentistry
08.2014 - 08.2015
LA Expanded Duty Dental Assistant
Louisiana Academy of Continuing Education
Certified Dental Assisant
Baton Rouge Dental Assisting Academy
High School Diploma -
Richwoods High School
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