Summary
Overview
Work History
Education
Skills
Awards
Certification
Languages
Timeline
Generic

Christine Li

Staten Island,NY

Summary

Experienced pharmacy team member supporting pharmacists in prescription preparation and customer service. Safety-conscious and detail-oriented, collaborating with insurance providers, prescribers, and patients efficiently. Strong interpersonal skills, ability to multitask effectively. Accomplished Medical Receptionist focusing on patient relations and office operations. Proficient in managing appointments using iClinicHealth scheduling system. Organized and precise in overseeing patient flow for optimal efficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Office Receptionist

Rendr - Metro True Care Medical
06.2019 - Current
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Pulled charts and prepared for nurse and doctor assessment.
  • Maintained patient databases and updated information in alignment with HIPAA protocols.
  • Reviewed and sent medical records to other physicians upon request.
  • Provide professional English and Chinese interpretation where needed
  • Obtain imaging and medication prior authorizations to ensure best care for patient
  • Manage Home Health Aide certification and recertification forms
  • Communicate with pharmacies to follow up with medication coverage and refills
  • Train newly hired individuals to ensure optimal workflow

Pharmacy Technician

8th Avenue Pharmacy
02.2017 - Current
  • Experienced with pharmacy prescription system (Micro Merchant System PrimeRx / Liberty Software RXQ)
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Reviewed and verified customer information and insurance provider information.
  • Process written and electronic prescriptions and refill requests
  • Obtain prior authorizations in order to provide patient with best care
  • Work closely and efficiently with pharmacist and patients to provide optimal care
  • Communicate with medical doctors' offices to ensure patient medication coverage and appropriate billing
  • Coordinated verification and filling of more than 500 daily prescriptions in high-volume retail pharmacy environment.

Language Partner

Chinatown Youth Initiatives- Chinatown Literacy Project
10.2015 - 05.2016
  • Worked closely with other partners to develop and implement weekly activities around various topics; Collaborate with others in order to improve the English proficiency of two to three program participants

I-English Teacher/ Teacher Assistant

ABS Abacus Brain Study
06.2014 - 12.2014
  • Assisted students in the classroom and guided them through various questions; Helped with English proficiency during I-English sessions

Teacher Assistant/Tutor

Kumon
09.2014 - 11.2014
  • Assisted students in a classroom and guided them through various questions; Tutored students on homework from public school as well as graded homework/classwork

Education

Associate of Science - Nursing

College of Staten Island
Staten Island, NY
12-2027

Bachelor of Arts - Human Biology

Hunter College
New York, NY
12-2022

Brooklyn Technical High School Diploma - Chemical Engineering

Brooklyn Technical High School
Brooklyn, NY
06.2018

Skills

  • Insurance verification
  • Insurance reconciliation
  • Confidentiality and HIPAA
  • Medication therapy management
  • Interpreting and processing medication orders
  • Drug inventory control

Awards

  • Student Government Organization- Service Award
  • Brooklyn Technical High School Leadership Award
  • Brooklyn Technical High School Ruby Engineers

Certification

  • Basic Life Support (BLS) Certification - American Heart Association.
  • CPhT - Certified Pharmacy Technician (Certification#30305102/License#007238)



Languages

English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Spanish
Elementary

Timeline

Medical Office Receptionist

Rendr - Metro True Care Medical
06.2019 - Current

Pharmacy Technician

8th Avenue Pharmacy
02.2017 - Current

Language Partner

Chinatown Youth Initiatives- Chinatown Literacy Project
10.2015 - 05.2016

Teacher Assistant/Tutor

Kumon
09.2014 - 11.2014

I-English Teacher/ Teacher Assistant

ABS Abacus Brain Study
06.2014 - 12.2014

Associate of Science - Nursing

College of Staten Island

Bachelor of Arts - Human Biology

Hunter College

Brooklyn Technical High School Diploma - Chemical Engineering

Brooklyn Technical High School

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