Summary
Overview
Work History
Education
Skills
Timeline
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Christine Lock

Walker,LA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. A dept at working effectively unsupervised and quickly mastering new skills. Dynamic and results-oriented professional with extensive experience at The Grove Recovery Center, excelling in client relations and efficient case management. Demonstrated ability to improve customer satisfaction and streamline processes, leveraging strong organization and communication skills. Proven track record in enhancing treatment success rates through meticulous documentation and effective relationship building.

Overview

4
4
years of professional experience

Work History

Receptionist/Recovery Advocate

The Grove Recovery Center
01.2024 - 01.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Ordered labs for drug screens, and reviewed drug screen results.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Transported clients safely to and from facility.
  • Monitored female drug screens.

Delivery Driver

Amazon
11.2023 - 12.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Recovery Advocate

The Grove
01.2021 - 11.2023
  • Established connections with local support networks and referral partners to broaden available resources for clients.
  • Streamlined case management processes by maintaining up-to-date records, improving efficiency within the team.
  • Ensured accurate documentation of patient progress, facilitating effective treatment adjustments and long-term success.
  • Conducted thorough assessments of new patients, identifying underlying issues contributing to addiction and tailoring treatment plans accordingly.
  • Monitoring female drug screens.
  • Transporting clients to and from facility.

Education

GED -

St. Gregory High School
Baton Rouge, LA
01-2025

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Relationship building
  • CPR and First Aid

Timeline

Receptionist/Recovery Advocate

The Grove Recovery Center
01.2024 - 01.2025

Delivery Driver

Amazon
11.2023 - 12.2023

Recovery Advocate

The Grove
01.2021 - 11.2023

GED -

St. Gregory High School
Christine Lock