Christine Maritz
Educator + Travel Advisor
Toms River,NJ
Summary
Dynamic Travel Advisor with 6+ years of extensive hospitality, travel and tourism experience. Strong understanding of major travel suppliers, fine hotels and niche suppliers to coordinate and manage complex travel projects.
Overview
17
17
years of professional experience
Work History
Travel Advisor
Mouse World Travel
06.2023 - Current
- Contacted preferred suppliers for air, hotel and ground transportation to receive incentives, upgrades and other amenities for clients.
- Responded promptly to client calls and emails requesting new travel arrangements or changes to existing itineraries to provide optimal customer service.
- Researched cruises, airfare options and sight seeing options to best meet client expectations.
- Attended training sessions, familiarization trips and site inspections to maintain current industry knowledge and gain insight into tourism trends.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Forged robust marketing strategy by incorporating promotional techniques and materials to increase tour package sells.
- Resolved travel problems, processed complaints and issued refunds to maintain customer satisfaction.
Elementary Education
Toms River Regional Schools
01.2007 - Current
- Developed learning objectives for each subject area to quantify learning and set benchmarks.
- Implemented classroom management improvements to enhance class morale and engagement.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Assessed student learning progress and comprehension with routine tests and standardized examinations.
- Assessed student progress by administering tests and evaluating results.
- Coached students on physical and emotional safety as part of health curriculum.
- Collaborated with administrators on classroom policies, management strategies, and discipline.
Travel Advisor
Dream Makers Travel Agency
Plymouth, MA
03.2018 - 12.2022
- Booked transportation using booking engines and Sabre GDS, made hotel reservations and collected payments to optimize trip planning.
- Contacted preferred suppliers for air, hotel and ground transportation to receive incentives, upgrades and other amenities for clients.
- Increased sales revenue through upselling relevant products and services to travelers.
- Delivered exceptional customer service by promptly addressing inquiries via phone, email, or in-person meetings.
- Maintained favorable working relationships with co-workers to foster and promote cooperative working environment.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Coordinated with other departments to ensure smooth end-to-end service delivery for all travel arrangements.
Education
Bachelor of Arts - English
Georgian Court University
Lakewood, NJ 05.2001 -
Skills
Hotel Accommodations
Itineraries
Marketing
Client Consultations
Client Relations
Organization and Time Management
Travel research
Excellent Communication
Timeline
Travel Advisor
Mouse World Travel
06.2023 - Current
Travel Advisor
Dream Makers Travel Agency
03.2018 - 12.2022
Elementary Education
Toms River Regional Schools
01.2007 - Current
Bachelor of Arts - English
Georgian Court University
05.2001 -