Christine Martin
Centennial,CO
Summary
Excellent organizational skills, with experience in customer service and satisfaction and high level workloads within strict deadlines. Having raised four children and working at the same time makes me no stranger to hard work and juggling several responsibilities at the same time. My work history shows great versatility but always had a strong emphasis on customer service. This will make me a valuable team member in any employment situation.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Snowsports Instructor/Team Captain/Facility Lead
Loveland Ski Area
Georgetown , CO
2018.01 - Current
- Teaching mostly children 4-5 years old, but flexible to teach any age and any level to ski or snowboard, in private or group instruction
- High level instructor for the Loveland Women's Program
- Spending time supervising operations and lunches in the Children's Center
- As instructors, we are often the last line in customer service at any ski resort and have the privilege and responsibility to make or break a guest's experience.
River Guide
Five Rivers Adventures
Hartford , TN
- 2019.01
- Providing safe, exciting fun to guests by guiding them on a raft down the Pigeon River through class III and IV rapids; always ready to share information about other tourist activities in the area; some heavy lifting with loading and unloading rafts.
Ski and Snowboard Instructor
Gatlinburg Snowsports Center
Obergatlinburg , Tennessee
2004.01 - 2018.01
- Teaching guests to ski or snowboard by providing the basic skills necessary to slide safely; coaching other instructors in improving their skills; continually working on improving my own skills.
Children's Ski Instructor
River Run Ski & Ride School
Keystone , Colorado
2009.03 - 2017.04
- Responsible for up to six children 3-6 years old over the course of a day, teaching them to ski, ensuring their safety and comfort, evaluating their progress and updating their parents on such.
Senior River Guide
Big Bear Rafting
Hartford , TN
2013.05 - 2014.09
- Providing safe, exciting fun to guests by guiding them on a raft down the Pigeon River through class III and IV rapids; always ready to share information about other tourist activities in the area; some heavy lifting with loading and unloading rafts
- As senior guide also responsible for training new guides; equipment upkeep; supervising guide staff; assuming responsibility for everyone's safety (guests and guides) on every trip that goes out; safety instructions.
Secretary
Good Shepherd Lutheran Church
Morristown , TN
2001.01 - 2004.12
- Duties included all aspects of daily administration of a busy church office such as answering phones; assisting pastor in scheduling appointments; creating weekly church bulletins, creating monthly newsletters; financial data entry; coordinating events and advertising; coordinating committees.
Bilingual Legal Secretary
Kelly Drye & Warren
New York , NY
1999.01 - 2000.07
- Duties included assisting German speaking Partner of large law firm in scheduling appointments; answering phones; heavy correspondence and filing; billing and research.
Executive Assistant to Vice President
Hapimag Corporation
New York , NY
1994.08 - 1999.12
- Duties at this Switzerland based Vacation Club included assisting Vice President of Operations with answering phones; heavy bilingual correspondence; billing and financial data entry; filing; front desk and concierge work; customer service; booking and pre-booking show tickets and tour tickets; providing information about tourist activities in the area; publishing a weekly newsletter; supervising housekeeping staff.
Secretary
German Lutheran Church of St. Paul
1988.09 - 1991.12
- Duties included all aspects of daily administration of a busy church office such as answering phones; assisting pastor in scheduling appointments; creating weekly church bulletins and monthly newsletters in German and English; bilingual correspondence with members of the congregation and the synod office in Germany; coordinating events and advertising; coordinating committees.
Education
Tourism
College For Women's Professions
Salzburg, Austria05.1985
Skills
- Customer service; staff training; working within strict deadlines; reception; retail sales; computer literacy; supervision; bilingual German/English with some knowledge of Spanish and French; detail oriented and methodical.
Certification
- PSIA/AASI Teaching Certifications: Alpine Level 2, Snowboard Level 1 and Children's Specialist
- Certified in First Aid and CPR
- Swiftwater Rescue through ACA
Languages
English
Full Professional
German
Native/ Bilingual
References
References available upon request.
Timeline
Snowsports Instructor/Team Captain/Facility Lead
Loveland Ski Area
2018.01 - Current
Senior River Guide
Big Bear Rafting
2013.05 - 2014.09
Children's Ski Instructor
River Run Ski & Ride School
2009.03 - 2017.04
Ski and Snowboard Instructor
Gatlinburg Snowsports Center
2004.01 - 2018.01
Secretary
Good Shepherd Lutheran Church
2001.01 - 2004.12
Bilingual Legal Secretary
Kelly Drye & Warren
1999.01 - 2000.07
Executive Assistant to Vice President
Hapimag Corporation
1994.08 - 1999.12
Secretary
German Lutheran Church of St. Paul
1988.09 - 1991.12
River Guide
Five Rivers Adventures
- 2019.01
Tourism
College For Women's Professions
- PSIA/AASI Teaching Certifications: Alpine Level 2, Snowboard Level 1 and Children's Specialist
- Certified in First Aid and CPR
- Swiftwater Rescue through ACA
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