Christine Miller
Bonaire,GA
Summary
Dynamic professional with a proven track record in customer relationship building and interpersonal communication skills. At EZ Jewelry and Pawn, I significantly enhanced client satisfaction and expanded the customer base, demonstrating exceptional customer service and sales acumen. Skilled in navigating high-pressure environments, my approach consistently leads to positive outcomes and increased sales revenue.
Overview
8
8
years of professional experience
Work History
Sales Rep/ Internet Manager
EZ Jewelry and Pawn
Warner Robins, GA
01.2021 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Delivery Driver
Papa Johns
Warner Robins, GA
02.2019 - 01.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Customer Service
Taco Shed
Warner Robins, GA
01.2017 - 12.2018
- Provided exceptional customer service to patrons and communicated professionally.
- Generated reports for customer service issues and repair records.
- Streamlined customer service by promptly addressing borrower inquiries and concerns.
- Maintained excellent customer service and positive attitude.
- Provided excellent customer service, addressing any concerns or inquiries promptly.
Education
N/A - Accounting
Middle Georgia State University
Macon, GASkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
Timeline
Sales Rep/ Internet Manager
EZ Jewelry and Pawn
01.2021 - Current
Delivery Driver
Papa Johns
02.2019 - 01.2021
Customer Service
Taco Shed
01.2017 - 12.2018
N/A - Accounting
Middle Georgia State University