Christine Morrison
HENDERSON,NC
Summary
Operations Manager experienced in managing deli operations with focus on high-quality food service and customer satisfaction. Increased sales through strategic planning, promotional activities, and compliance with health and safety standards while leading teams and managing inventory and vendor relations. Technology Specialist with strong background in software development, system administration, and technical support, optimizing performance and managing projects through collaboration and commitment to continuous learning.
Overview
7
7
years of professional experience
Work History
Deli Manager
Foodlion Grocery Store
HENDERSON, NC
01.2026 - Current
- Managed daily deli operations to ensure product freshness and quality.
- Trained staff on food safety guidelines and proper handling techniques.
- Assisted customers with product selection and provided excellent service.
- Stocked shelves with meats, cheeses, and prepared foods for display.
- Collaborated with suppliers to order inventory and manage stock levels.
- Developed daily work schedules for deli team members efficiently.
- Monitored equipment functionality to ensure optimal performance and safety.
- Supervised deli staff to ensure efficient customer service.
- Monitored daily sales reports to maximize profitability.
- Ensured cleanliness and sanitation of deli area, equipment, and supplies.
- Resolved customer complaints in a professional manner.
- Managed daily operations of the deli including staffing, scheduling, merchandising.
Daycare Owner/Operator
Christine’s loving hands daycare
Youngsville, NC
09.2021 - 11.2025
- Managed daily operations and staff scheduling for a daycare facility.
- Developed and implemented educational programs for children aged six months to five years.
- Ensured compliance with state regulations and safety standards in childcare practices.
- Coordinated communication with parents regarding child progress and daycare activities.
- Maintained inventory of educational materials and supplies for classroom use.
- Evaluated children's developmental milestones and tailored activities to individual needs.
- Created a safe, nurturing environment to promote learning and growth in children.
- Implemented age-appropriate curricula designed to stimulate physical, mental and emotional development in young children.
- Established relationships with parents and guardians to foster strong communication regarding their child's progress.
Call Center Representative
Xerox
HENDERSON, NC
08.2020 - 12.2021
- Assisted customers with inquiries and provided accurate information promptly.
- Managed high call volumes while maintaining professional communication standards.
- Resolved customer complaints efficiently using conflict resolution techniques.
- Documented customer interactions in the company's CRM system accurately.
- Collaborated with team members to enhance service quality and customer satisfaction.
- Trained new representatives on call handling procedures and best practices.
- Followed up on customer issues to ensure timely resolution and feedback collection.
Apparel Team Member
ABC Hosiery & Apparel
Youngsville, North Carolina
09.2019 - 09.2020
- Assisted customers with selecting and purchasing apparel items.
- Assisted customers with product selection and fit in apparel section.
- Provided product knowledge and recommendations to enhance customer satisfaction.
- Maintained organized merchandise displays to enhance shopping experience.
- Processed sales transactions efficiently at the point of sale.
- Collaborated with team members to restock inventory regularly.
- Replenished stock levels as needed throughout the store using inventory management system.
- Inspected incoming shipments for damages or discrepancies prior to stocking shelves.
- Adhered to loss prevention procedures including monitoring customer activities in the store for possible theft or fraudulent activity.
Education
Sandy Creek Academy
HENDERSON, NCSkills
- Food safety
- Inventory management
- Scheduling
- Team leadership
- Customer service
- Organization and multitasking
- Strong planning skills
- Effective communication
- Multitasking skills
- Cleaning skills
- Consultation skills
- Reading comprehension skills
- Organization skills
References
References available upon request.
Timeline
Deli Manager
Foodlion Grocery Store
01.2026 - Current
Daycare Owner/Operator
Christine’s loving hands daycare
09.2021 - 11.2025
Call Center Representative
Xerox
08.2020 - 12.2021
Apparel Team Member
ABC Hosiery & Apparel
09.2019 - 09.2020
Sandy Creek Academy