Christine Nelson
Montgomery,IL
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
24
24
years of professional experience
Work History
Server
Lakeview Grill Restaurant
03.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Forklift Operator
Aldi Inc.
05.2001 - 03.2025
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Communicated with floor managers to determine merchandise placement.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Education
Oswego High School
Oswego, ILSkills
- High volume dining
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Supply restocking
- Inventory management
- Task prioritization
- Banquet coordination
- Wine service
Timeline
Server
Lakeview Grill Restaurant
03.2021 - Current
Forklift Operator
Aldi Inc.
05.2001 - 03.2025
Oswego High School
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