Christine Peertamsingh
SCHENECTADY,NY
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
11
11
years of professional experience
Work History
Case Manager
Platinum Community Care/ Docgo
08.2023 - Current
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
Case Manager Coordinator
Rehabilitation Support Svc
02.2020 - 05.2023
- Improved client outcomes by developing and implementing individualized case management plans.
- Enhanced team efficiency through effective coordination of case manager assignments and workload distribution.
- Facilitated multidisciplinary team meetings for comprehensive care planning and improved client satisfaction.
- Increased staff competency with regular training sessions, performance evaluations, and feedback.
- Streamlined communication between clients, caregivers, and service providers to ensure timely access to resources.
- Managed high caseloads effectively while maintaining close attention to detail and accuracy in documentation.
- Collaborated with healthcare professionals to develop personalized care plans that addressed clients'' unique needs.
- Assisted clients in crisis situations by providing immediate intervention and connecting them with relevant resources.
Program Coordinator
Boys And Girls Club
04.2017 - 01.2022
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
- Managed budgets and resources for successful execution of multiple programs simultaneously.
- Coordinated cross-functional teams to ensure timely completion of program deliverables, maintaining project schedules and meeting objectives.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
Toll Collector
New York State Thruway Authority
03.2013 - 02.2017
- Enhanced customer satisfaction by providing efficient service in toll collection and transaction processing.
- Contributed to revenue generation with accurate cash handling and prompt depositing of collected tolls.
- Assisted in maintaining a safe environment for travelers through vigilant monitoring of the toll plaza area.
- Expedited traffic flow by swiftly processing transactions, reducing wait times for motorists.
- Collaborated with team members to ensure smooth operations during peak hours and special events.
- Addressed customer concerns and inquiries, providing information on toll rates, policies, and available payment options.
Education
High School Diploma -
Equal Opportunity Center
Troy, NY06.2014
Bachelor of Accountancy - Accounting And Business Management
Academic Excellence Online
Trinidad And Tobago07.2012
Associate of Applied Science - Physcology
University of West Indies
Trinidad & Tobago06.2011
Skills
- Community Outreach
- Client Advocacy
- Records Management
- Family Education
- Patient Support
- Case Management
- Positive Attitude
- Home Visits and Inspections
- Organization and Multitasking
- Case Needs Assessment
- Family Education Programs
Timeline
Case Manager
Platinum Community Care/ Docgo
08.2023 - Current
Case Manager Coordinator
Rehabilitation Support Svc
02.2020 - 05.2023
Program Coordinator
Boys And Girls Club
04.2017 - 01.2022
Toll Collector
New York State Thruway Authority
03.2013 - 02.2017
High School Diploma -
Equal Opportunity Center
Bachelor of Accountancy - Accounting And Business Management
Academic Excellence Online
Associate of Applied Science - Physcology
University of West Indies
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