Christine Rataj
Vermilion,OH
Summary
Highly skilled Cashier with extensive experience at demonstrating exceptional customer service and cash management abilities. Excelled in fostering customer loyalty and enhancing sales revenue through proficient POS system operations and effective communication. Mentored new staff, ensuring a high standard of service and operational efficiency.
Overview
4
4
years of professional experience
Work History
Cashier
Vermilion Farm Market
12.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card and check transactions to complete customer purchases.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Cashier
Discount Drug Mart
09.2020 - 12.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Diploma -
Valley Forge High School
Parma Heights, OH05.1995
Skills
Customer Service
Work Ethic and Integrity
Patience and Empathy
Time management skills
Reliability and punctuality
Cash handling and management
Cash Register Operation
Written and verbal communication
Organizational abilities
Order Taking
POS system operations
ID Verification
Drawer balancing
Timeline
Cashier
Vermilion Farm Market
12.2021 - Current
Cashier
Discount Drug Mart
09.2020 - 12.2021
High School Diploma -
Valley Forge High School
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