Christine Rittenhouse
South Carver ,MA
Summary
Dynamic Sales Associate with a proven track record at Macy's Department Store, excelling in customer engagement and upselling techniques. Recognized for enhancing sales revenue through strong rapport-building and exceptional service. Reliable and goal-oriented, I thrive in fast-paced environments, driving store traffic and fostering lasting client relationships.
Overview
22
22
years of professional experience
Work History
Sales Associate
Macys Department Store
06.2003 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Goal oriented
- Upselling
- Client service
- Exceptional customer service
- Product sales
- Display setup
- Customer engagement
- Upselling and cross selling
- Service oriented
Timeline
Sales Associate
Macys Department Store
06.2003 - 03.2025
Similar Profiles
Farhiya OmarFarhiya Omar
Retail Sales Associate at Macys Department StoreRetail Sales Associate at Macys Department Store
Lorena EnriquezLorena Enriquez
Sale Associate at Macys Department StoreSale Associate at Macys Department Store
Salimata SankaraSalimata Sankara
Sales Associate at Macys Department StoreSales Associate at Macys Department Store
Christina AlgerChristina Alger
Clinique Counter Manager at Macys Department StoreClinique Counter Manager at Macys Department Store
Kristin MabbKristin Mabb
Account Manager at Hollis Insurance AgencyAccount Manager at Hollis Insurance Agency