Christine Scurrah
Ferndale
Summary
Transit dispatcher role requires effective time management and communication skills, demonstrated through experience in managing bus schedules and delivering timely announcements regarding route changes. Conducted thorough pre-trip inspections to ensure vehicle safety, while adhering to traffic laws and emergency procedures, contributing to passenger safety and operational efficiency. Provided customer service by assisting passengers with mobility needs and addressing inquiries about routes and schedules, fostering a positive travel experience. Maintained professionalism in challenging situations, ensuring compliance with passenger regulations and enhancing overall service quality.
Professional driver offering several years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.
Reliable Transit Bus Operator known for high productivity and efficiency in task completion. Specialize in safe driving practices, customer service excellence, and route optimization. Excel at time management, communication, and adaptability, ensuring smooth operations and positive passenger experiences.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Transit Bus Operator
WTA
Bellingham
04.2024 - Current
- Managed time effectively by arriving at stops on schedule according to route times.
- Delivered announcements over the public address system regarding route changes or delays.
- Computed fares accurately using onboard ticket machines or cash payments.
- Conducted pre-trip inspections of the bus to ensure it was safe for operation.
- Enforced passenger rules and regulations while providing courteous service.
- Assisted passengers with mobility devices in boarding and disembarking safely.
- Adhered to all traffic laws including speed limits, stop signs, signals.
- Followed emergency procedures in case of accidents or other dangerous situations.
- Maintained professional demeanor when dealing with difficult customers or situations.
Bus Driver
C-Tran
Vancouver
10.2008 - 02.2024
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
- Communicated effectively with dispatch staff via two way radio regarding delays, detours.
- Stocked buses with supplies such as maps, brochures and other materials for passenger use.
- Provided courteous customer service while answering questions regarding routes and schedules.
- Verified that all passengers were seated before operating the bus.
- Assisted elderly or disabled passengers with boarding and disembarking from the bus.
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
Education
GED -
Brea Olinda High School
Brea, CA06-1984
Some College (No Degree) - Marketing Management
Great Basin Community College
Elko, NVSkills
Customer Service
Communication
Very dedicated
Detail orientated
Problem solver
Retain information
Certification
- WA State Drivers License, 06/2022
- WA State Commercial Drivers License-Class B, 06/2022
- Motorcycle Endorsement, 06/2022
References
- Aly Strappazon, aly@mybgdc.com, 360-989-4584, Friend/former neighbor
- Patti Clark, MCTpattyclark@gmail.com, 360-609-1631, Friend
- Carol Murray, 360-910-9443, Friend
Professional References
- Sydney Moss, sydneymoss@live.com, 503-819-6192, Former employee-Domino's
- Sharon Foster, 360-608-9523, Former co-worker-CTran
- Michelle Gill, mtreewoman@aol.com, 360-567-5116, Former co-worker-CTran
Timeline
Transit Bus Operator
WTA
04.2024 - Current
Bus Driver
C-Tran
10.2008 - 02.2024
GED -
Brea Olinda High School
Some College (No Degree) - Marketing Management
Great Basin Community College