Christine Tomas-Vahai
'Ewa Beach,HI
Summary
Dynamic professional with extensive experience at UPS, excelling in staff management and customer service. Proven track record in enhancing team productivity and resolving employee grievances, leading to improved workplace morale. Skilled in training and mentoring, with a strong attention to detail and a commitment to fostering professional development.
Overview
35
35
years of professional experience
Work History
Home Care Provider
Self
Manteca, CA
01.2023 - 09.2024
- Assisted patient with personal requirements for housekeeping and grooming assistance.
- Assisted patient with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patient with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patient with assistance in completing daily tasks, reducing daily burden on family members.
Security Investigations Supervisor
UPS
Lathrop, CA
06.2000 - 01.2023
- Oversaw daily operations of the department investigations, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Conducted daily, weekly and monthly compliance audits.
- Oversaw physical security of a 1,000,000 sq ft facility.
Human Resources Supervisor
UPS
West Sacramento, CA
06.1991 - 06.2000
- Conducted thorough investigations into employee grievances, ensuring fair resolution of conflicts or concerns.
- Managed complex employee relations issues, resulting in improved workplace morale and minimized turnover rates.
- Collaborated with department managers on workforce planning efforts, identifying staffing needs and ensuring appropriate resource allocation.
- Provided ongoing training opportunities for staff members, fostering professional development and career advancement.
Package Handler
UPS
West Sacramento, CA
05.1989 - 06.1991
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Chairperson for the Safety Committee
Education
Liberal Studies
CSU, Sacramento
Sacramento, CAHigh School Diploma -
Highlands High School
North Highlands, CA06-1986
Skills
- Attention to detail
- Customer service
- Training and mentoring
- Goal oriented
- Staff management
References
Craig Jacquez-UPS Operations Supervisor 916-296-2847
Don Prange-UPS Security Supervisor (Retired)
Johh Shriver-UPS Security Manager (Retired)
Timeline
Home Care Provider
Self
01.2023 - 09.2024
Security Investigations Supervisor
UPS
06.2000 - 01.2023
Human Resources Supervisor
UPS
06.1991 - 06.2000
Package Handler
UPS
05.1989 - 06.1991
Liberal Studies
CSU, Sacramento
High School Diploma -
Highlands High School