Summary
Overview
Work History
Skills
Work Preference
Timeline
e7
Christine Vance
Open To Work

Christine Vance

Phoenix,AZ

Summary

Results-driven Human Resources professional with over 25 years of remote experience. Proven ability to work independently and lead teams to achieve organizational growth and success.

Overview

30
30
years of professional experience

Work History

Director of Human Resources

EngageCX, Inc.
10.2010 - 08.2025
  • Coordinated to ensure necessary verifications and ongoing consents for monthly felony and HIPAA background checks were complete and in place as required by client contracts for a remote call center operating in twenty-two US states.
  • Wrote, developed, and executed an advertising strategy increasing the applicant pool by over one hundred and fifty percent through targeted social media campaigns and national podcasts in the last two years.
  • Created, implemented, and maintained an auto-responder for the ATS system, making the interview process available 24/7. Thus, optimizing the team's resources for improved productivity and effectiveness.
  • Worked with Executive management to coordinate two successful company rebrands, policy implementation, and enforcement to maintain legal and operational compliance.
  • Liaised between multiple business divisions to improve communications.
  • Maintained company HRMS (BambooHR and later Rippling) and the CATS ATS for legal compliance.
  • Collaborated with legal to review paperwork, obtain feedback, and procure available information for new training processes, performance evaluations, supervisory practices, dispute resolution, employee accountability, and disciplinary action.
  • Educated employees on company policy and kept the employee handbook current.
  • Oversaw benefits administration and negotiated favorable contracts with vendors, maximizing the value of HR services received while minimizing costs, and ensuring compliance and cost-effectiveness of offerings.
  • Managed and assisted with weekly payroll for up to four hundred employees and Contractors based on the season. Ensuring prompt resolution of payroll issues or concerns related to benefits, policies, and paid time off. Initially, utilizing PayChex and later Rippling, as of March 2025.

Business Development

Creative Marketing Ventures
01.1999 - 05.2020
  • Provided consulting services and executive-level support to multiple organizations needing to develop and implement various human resources, recruiting, and business development elements.
  • Conducted research and processed information for databases.
  • Coordinated board meetings, conference calls & staff-building events, including catering and entertainment.
  • Consulted to develop and implement HR processes, policies, procedures, social media strategies, and software solutions.
  • Researched, advised on, and implemented development strategies, logo designs, and website designs to support achieving defined business objectives.
  • Partnered with department heads to address staffing needs, pre-screen resumes, and optimize talent acquisition efforts.
  • Assisted with writing job postings and job descriptions for boards.
  • Directed hiring and onboarding programs as needed, interviewed potential hires, negotiated salaries and benefits, and performed reference checks.
  • Streamlined recruitment and internal processes to increase efficiency and productivity.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Facilitated leadership training programs to strengthen management skills across the organization.
  • Administered employee benefits programs and assisted with open enrollment.

Credit Manager

Cities West Publishing, Inc.
02.1996 - 01.1999
  • Responsible for extending and managing credit to advertising clients across six publications and three annual special events.
  • Work cross-functionally with sales to negotiate payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
  • Improved credit risk management by implementing effective policies and procedures, thus reducing the outstanding collections by $2.5 million within six months.
  • Managed accounts receivable/payable, assisted the GM in the month/year-end close.
  • Prepared and processed payroll bi-weekly, using manual paper checks, then with ADP for seventy-five to eighty employees and Contractors.
  • Optimized benefits by onboarding and delivering detailed benefits orientation sessions, resolving issues promptly, and maintaining high employee trust and satisfaction levels.

Skills

  • Strategic Leadership
  • Effective communicator
  • Talent Management
  • Organizational Change Management
  • Employee Engagement
  • Collaboration and Teamwork
  • Analytical Decision-Making

Work Preference

Work Type

Full TimePart TimeContract WorkGig Work

Location Preference

Remote

Timeline

Director of Human Resources

EngageCX, Inc.
10.2010 - 08.2025

Business Development

Creative Marketing Ventures
01.1999 - 05.2020

Credit Manager

Cities West Publishing, Inc.
02.1996 - 01.1999

Similar Profiles

CREATE PROFILE