CHRISTINE WHALEN
Piedmont,SC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
32
32
years of professional experience
Work History
Sales Associate
Petco
07.2025 - Current
- Delivered exceptional customer service, ensuring a positive shopping experience for pet owners.
- Assisted customers in selecting appropriate products to meet their pets' needs and preferences.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Trained new team members on sales techniques and product knowledge to enhance overall team performance.
Area Supervisor
Ross Dress for Less
05.2024 - 03.2025
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
STORE MANAGER
DOLLAR TREE STORES, INC
11.2021 - 03.2024
- Provided leadership and motivation to team members to increase productivity and efficiency within the store.
- Interviewed and hired prospective employees according to team needs.
- Mentored new employees on store policies and procedures while providing guidance and support in their roles.
- Created weekly work schedules to meet staffing needs while controlling labor costs.
- Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
- Oversaw day-to-day store operations to foster efficient and profitable operations.
- Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly.
MERCHANDISE MANAGER
DOLLAR TREE STORES, INC
11.2020 - 11.2021
- Executed store audits to evaluate product placement, signage accuracy, and stock availability.
- Maintained accurate records of all merchandise transactions, including purchases, returns, and transfers.
- Ensured timely replenishment of stock by monitoring inventory levels across stores.
- Managed the setup of seasonal promotions across retail outlets according to planograms.
- Managed the development of creative visual displays for products in stores.
- Maximized sales and revenue by overseeing merchandise and visual presentation.
- Displayed appropriate signage for products and sales promotions.
KENNEL MANAGER
Tri County Technical College
04.2012 - 05.2014
- Conducted regular safety inspections throughout the premises looking for potential hazards that could endanger both humans and animals alike.
- Organized inventory of supplies needed to maintain the kennel, such as food, bedding, toys, cleaning supplies and medications.
- Maintained accurate records pertaining to each animal's stay at the kennel including feeding schedules, medication administration instructions and behavioral observations.
- Managed daily operations and staff of a kennel, including scheduling, training, and payroll.
- Monitored health conditions of animals in the facility, recognizing signs of illness or injury promptly.
- Ensured cleanliness of all areas of the facility by regularly inspecting for safety concerns and maintaining high standards of cleanliness.
VETERINARY NURSE
Shearer Mobile Veterinary Care
06.1994 - 07.2010
- Assisted veterinarians with daily medical procedures such as injections, diagnostics, and surgical preparation.
- Participated in continuing education programs related to animal healthcare topics in order to maintain professional credentials.
- Maintained accurate records of all treatments administered to each patient including any changes in condition or progress notes.
- Performed laboratory tests on samples collected from patients such as fecal exams, urinalysis and blood work.
- Observed animals for signs of pain or discomfort following surgery or medical procedures.
- Administered medications, vaccines and treatments according to veterinarian instructions.
- Educated pet owners on proper health care techniques for their pets including administering medication at home.
- Developed expertise in animal anatomy, physiology, nutrition and behavior to provide the highest quality of care.
Education
Bachelor of Arts (B.A.) - Anthropology
University of South Carolina
Columbia, SC05-1991
Skills
- Loss Prevention
- Personnel development
- Retail Inventory Management
- Store Merchandising
- Supply Ordering
- Payroll Management
- Task delegation
- Team management
- Inventory control
References
References available upon request
Timeline
Sales Associate
Petco
07.2025 - Current
Area Supervisor
Ross Dress for Less
05.2024 - 03.2025
STORE MANAGER
DOLLAR TREE STORES, INC
11.2021 - 03.2024
MERCHANDISE MANAGER
DOLLAR TREE STORES, INC
11.2020 - 11.2021
KENNEL MANAGER
Tri County Technical College
04.2012 - 05.2014
VETERINARY NURSE
Shearer Mobile Veterinary Care
06.1994 - 07.2010
Bachelor of Arts (B.A.) - Anthropology
University of South Carolina