Jen Velada
170 E Thacker St. Des Plaines,IL
Summary
Highly motivated, hardworking professional with a desire to take on new challenges. Offers a hospitality experience and enthusiasm for helping others. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Server/Host
Mikami Izakaya & Ramen
Chicago, IL
08.2024 - Current
- Providing excellent service and attention to customers, whether face-to-face or through phone conversations.
- Greeting customers, answering questions, and recommending specials to increase profits.
- Serving food and beverages. Providing exceptional service to a high volume of daily customers.
- Upholding high standards of sanitation in accordance with health department regulations.
Table Games Dealer
Rivers Casino
Des Plaines, IL
10.2019 - 12.2023
- Dealt table games such as Blackjack, Spanish 21, and High Card Flush, professionally and accurately.
- Performed functional game duties quickly by efficiently handling money and chips, collecting losing bets, and paying out winnings promptly and accurately.
- Monitored behavior of players while dealing cards, observing individuals for possible cheating.
- Maintained enjoyable environment by entertaining and engaging players at tables.
Server/Host
Rivers Casino
Des Plaines, IL
06.2017 - 10.2019
- Greeted incoming guests to escort to assigned suitable tables according to server rotation.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Worked effectively in team environments to make the workplace more productive.
Education
High School Diploma -
Assumpta Academy
Philippines03-2011
Some College (No Degree) - Liberal Arts And Sciences
Wilbur Wright College
Chicago, ILSkills
- Customer service
- Food and beverage service
- Sanitation practices
- Cash handling
- Team collaboration
- Relationship building
Timeline
Server/Host
Mikami Izakaya & Ramen
08.2024 - Current
Table Games Dealer
Rivers Casino
10.2019 - 12.2023
Server/Host
Rivers Casino
06.2017 - 10.2019
High School Diploma -
Assumpta Academy
Some College (No Degree) - Liberal Arts And Sciences
Wilbur Wright College
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