Christine Jersey Hixson
Modesto,CA
Summary
Proven Manager at Pop The Bubbly , adept in complex problem-solving and team leadership, significantly enhanced customer satisfaction and safety procedures. Expert in marketing and customer service, fostered a culture of continuous learning and collaboration, driving performance and engagement.
Overview
8
8
years of professional experience
Work History
Manager of Operations
Pop The Bubbly Mobile Food And Beverage
06.2016 - 01.2024
- Managed and motivated 30 employees to be productive and engaged in work.
- Accomplished multiple tasks within established timely matter
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
High School Diploma -
West Valley High School
Cottonwood, CA06.1985
Skills
- Complex Problem-Solving
- Sales Techniques
- Marketing
- Customer Service
- Hiring and Training
- Customer Relationship Management
- Front of House Management
- Safe Food Handling
- Employee Performance Evaluations
- Event Coordination
- Sales Promotion
- Supply Ordering and Management
- Relationship Building
- Money Handling
- Teamwork and Collaboration
Timeline
Manager of Operations
Pop The Bubbly Mobile Food And Beverage
06.2016 - 01.2024
High School Diploma -
West Valley High School
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