Summary
Overview
Work History
Education
Skills
Timeline
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Christion Wright

Rockville,MD

Summary

Proactive and ethical professional with a background at PHP Agency Inc., adept in client needs analysis and fostering strong customer relationships. Demonstrates a commitment to professionalism, leveraging skills in problem-solving and customer service to expand client bases and ensure satisfaction. Poised to become a licensed insurance agent, showcasing flexibility and teamwork in dynamic environments. Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.

Overview

4
4
years of professional experience

Work History

Insurance Agent

PHP Agency Inc.
03.2024 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.

Security Officer

Heru Security
07.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Clothing Business Owner

World Morality
07.2023 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions
  • Increased brand awareness by implementing effective marketing strategies and social media campaigns.
  • Continuously evaluated company performance against financial goals while adjusting strategies as needed for success.
  • Conducted regular trend analyses to ensure product offerings remained relevant in a competitive market.

Team Member

Flippin Pizza
09.2022 - 08.2023
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Team Member

Champs Sports
03.2022 - 09.2022
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Team Member

Arbys Resturant
07.2020 - 05.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

No Degree - Information Technology

Montgomery College
Rockville, MD
05.2025

High School Diploma -

Walter Johnson High School
Bethesda, MD
06.2023

Skills

  • Customer Service
  • Soon To Be Licensed Insurance Agent
  • Client needs analysis
  • Professionalism and Ethics
  • Quotes and sales
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Cash Handling
  • Flexible Schedule
  • Report Writing
  • General security
  • Physical Fitness

Timeline

Insurance Agent

PHP Agency Inc.
03.2024 - Current

Security Officer

Heru Security
07.2023 - Current

Clothing Business Owner

World Morality
07.2023 - Current

Team Member

Flippin Pizza
09.2022 - 08.2023

Team Member

Champs Sports
03.2022 - 09.2022

Team Member

Arbys Resturant
07.2020 - 05.2021

No Degree - Information Technology

Montgomery College

High School Diploma -

Walter Johnson High School

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