Christopher Aguilar
Wauchula,Florida
Summary
Motivated jobseeker looking to obtain a new, challenging position. Works well under pressure, adaptable, and ready to be a strong team player. Customer service Transaction processing Paperwork processing Strong communication Appointment scheduling Refund management Positive and professional Call management
Overview
22
22
years of professional experience
Work History
Customer Service Delivery Driver
Kroger
11.2021 - Current
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Completed on-time deliveries by choosing best and most efficient routes.
CurrentCustomer service rep
The Results Company
09.2019
- Managed customer calls efficiently in a fast-paced call center environment
- Handled customer inquiries, billing questions, payments, and service requests
- Documented, researched, and resolved customer service issues
- Identified causes of product malfunctions and credited affected customers
- Followed up with customers to offer additional support and check resolution satisfaction.
Customer Service Representative
Agero
09.2001 - 10.2019
- Managed customer calls efficiently in a fast-paced call center environment
- Maintained customer satisfaction by addressing customer needs and resolving concerns
- Handled customer inquiries, billing questions, payments, and service requests.
Education
High School Diploma -
Hardee Senior High School
Wauchula, FL06.1996
Skills
- Call Management
- Information Security
- Product Knowledge
- Paperwork Processing
- Problem-Solving Abilities
- Customer Service
Timeline
Customer Service Delivery Driver
Kroger
11.2021 - Current
CurrentCustomer service rep
The Results Company
09.2019
Customer Service Representative
Agero
09.2001 - 10.2019
High School Diploma -
Hardee Senior High School
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