Christopher Anderson
CENTERVILLE,South Dakota
Summary
Dynamic professional with a proven track record as an Insurance Agent at Thomson Agency, excelling in customer service and critical thinking. Skilled in building strong client relationships and managing policy renewals, I leverage my expertise to enhance satisfaction and drive sales growth. Committed to professionalism and ethical standards in all interactions.
Overview
19
19
years of professional experience
Work History
Insurance Agent
Thomson Agency
06.2022 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Construction Supervisor
Knudson Masonry
05.2022 - Current
- Supervised field crews to maximize quality and work efficiency.
- Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
- Completed projects on time and within budget by effectively managing resources and schedules.
- Reported quality of performance on site to site construction managers.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Sustained safety protocols, ensuring proper, cost-effective and safe handling and usage of equipment and materials.
- Checked equipment to determine if maintenance was required.
- Reviewed project details to specify correct materials and equipment for job sites.
Bus Driver
Centerville School District
09.2010 - Current
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
Inside Sales Representative
Long Creek Steel
08.2020 - 05.2022
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
City Maintenance Worker
City of Wakonda
02.2017 - 07.2020
- Provided support during emergency situations such as natural disasters or accidents that required immediate attention from maintenance crews.
- Supported the daily operations of various municipal buildings by performing minor electrical, plumbing, and structural repairs when necessary.
- Promoted public health by sanitizing public restrooms and facilities on a regular basis.
- Collaborated with other city departments to efficiently complete larger maintenance projects on time.
- Ensured proper functioning of city drainage systems through routine inspection, cleaning, and repair work.
- Contributed to smooth city operations by quickly responding to maintenance requests from various municipal departments as needed.
- Maximized equipment lifespan through diligent preventive maintenance checks on city-owned vehicles and machinery.
- Maintained a high level of professionalism and work ethic, representing the city in a positive light while interacting with residents and visitors during daily tasks.
Assistant Public Works Director
City of Centerville
01.2006 - 02.2017
- Developed comprehensive budget plans to ensure adequate funding for essential public works services.
- Improved community infrastructure by developing and implementing innovative public works projects.
- Delivered exceptional customer service by addressing citizen concerns promptly and professionally while finding practical resolutions to issues encountered in the field or office setting.
- Optimized asset management strategies by monitoring performance metrics and implementing cost-effective solutions for repair or replacement needs.
- Oversaw procurement processes to secure necessary equipment, materials, and services at competitive prices while maintaining quality standards.
- Established positive relationships with local government officials, fostering collaboration on various community initiatives.
- Retained strong knowledge of utilities production, facilities management and wastewater treatment through hands-on leadership.
Education
High School Diploma -
Centerville High School
Centerville, SD05.1994
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Critical thinking
- Building and Maitenance Knowledge
Timeline
Insurance Agent
Thomson Agency
06.2022 - Current
Construction Supervisor
Knudson Masonry
05.2022 - Current
Inside Sales Representative
Long Creek Steel
08.2020 - 05.2022
City Maintenance Worker
City of Wakonda
02.2017 - 07.2020
Bus Driver
Centerville School District
09.2010 - Current
Assistant Public Works Director
City of Centerville
01.2006 - 02.2017
High School Diploma -
Centerville High School