Christopher Barrera
Waukegan
Summary
Dynamic Front Desk Receptionist with proven expertise at Waukegan Park District, excelling in customer service and office organization. Enhanced guest experiences through effective problem-solving and attentive communication, ensuring a welcoming environment. Recognized for efficiently resolving inquiries, contributing to increased customer satisfaction and a professional front office atmosphere.
Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Waukegan Park District
05.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Enhanced guest experience by maintaining welcoming and organized reception area.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
Education
Nursing
College of Lake County
Grayslake, ILWaukegan High School
1011 Washington St Waukegan, IL 60085 United State06.2023
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Problem-solving skills
- Team collaboration
- Office organization
- Front office management
Certification
I am CPR certified
Languages
Spanish
Professional Working
Timeline
Front Desk Receptionist
Waukegan Park District
05.2023 - Current
Nursing
College of Lake County
Waukegan High School
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