Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Baum

Radcliff,KY

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience

Work History

Store Manager

Derb E Cigs
06.2016 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Data Entry Specialist

Five Brothers Default Management Solutions
09.2011 - 04.2016
  • Completed data entry tasks with accuracy and efficiency.
  • Compiled data and reviewed information for accuracy prior to input.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Maintained files, records and chronologies of entry activities.
  • Sent completed entries for evaluation and final approval.
  • Evaluated source documents to locate needed information.
  • Followed established procedures to enter and process data correctly.
  • Utilized techniques for increasing data entry speed.

Cashier

Walmart
03.2009 - 09.2011
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

High School Diploma -

Fraser High School
Fraser, MI
06.2008

Skills

  • Employee Training
  • Retail Inventory Management
  • Shift Scheduling
  • Project Management
  • Customer Service Management
  • Store Merchandising
  • Partnership Building
  • Team Development

Timeline

Store Manager

Derb E Cigs
06.2016 - Current

Data Entry Specialist

Five Brothers Default Management Solutions
09.2011 - 04.2016

Cashier

Walmart
03.2009 - 09.2011

High School Diploma -

Fraser High School

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Christopher Baum