Christopher Bivens
Logan Healthcare
Kalispell,MT
29
years of professional experience
Lead Health Unit Coordinator experienced in records management, HIPAA compliance, and patient communication. Enhanced unit efficiency through staff training, workflow coordination, inventory supply chain and meticulous documentation. Committed to supporting quality care delivery.
Work History
Lead Health Unit Coordinator
3 Years 1 Month- Coordinated patient admissions, transfers, and discharges to support smooth unit workflow.
- Communicated critical updates between nursing staff, physicians, and ancillary departments.
- Maintained accurate medical records, charts, and order entry for timely clinical communication.
- Prioritized incoming calls, messages, and requests to reduce workflow delays.
- Reviewed documentation for completeness, accuracy, and compliance with unit standards.
- Monitored and managed medical supply stock levels to prevent shortages, limit excess waste, and ensure adherence to unit budget cost controls.
- Trained new unit clerks on communication protocols, records management, and daily operations.
- Assisted staff with EHR tasks, scheduling coordination, and patient information updates.
- Optimized patient flow by effectively managing admissions, discharges, and transfers.
- Monitored unit supplies and staffing needs to support consistent patient care delivery.
- Assisted in the recruitment, training, and evaluation of new health unit coordinators to maintain high-quality care standards within the unit.
- Maintained accurate and up-to-date patient records to ensure efficient information retrieval for healthcare providers.
- Supported the successful implementation of electronic medical record systems, contributing to improved patient care coordination and documentation accuracy.
- Contributed to a positive work environment by fostering teamwork, promoting open communication, and resolving conflicts promptly.
- Enhanced patient satisfaction by addressing concerns and providing timely updates on treatment plans.
- Streamlined communication between medical staff for improved patient care coordination.
- Demonstrated exceptional leadership skills as a mentor and resource for health unit coordinators, promoting a culture of learning and growth.
- Ensured smooth daily operations through effective coordination between physicians, nurses, technicians, therapists, case managers, social workers.
- Assembled and maintained patient medical records and other documents related to patient care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided concierge service to assist patients and families and direct them to available resources.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Certified Yard Switcher
24 Years 9 Months- Coordinated railcar movements to align switching operations with yard traffic flow and departure schedules.
- Coupled and uncoupled railcars following safe switching procedures and precise crew communication.
- Inspected tracks, switches, and equipment to identify hazards before movement operations.
- Directed locomotive positioning to support efficient car placement and train assembly.
- Communicated clear hand signals and radio instructions to maintain safe switching coordination.
- Monitored yard conditions and adjusted switching plans to reduce delays and disruptions.
- Maintained accurate movement awareness to prevent misroutes and improve operational control.
- Resolved switching issues promptly while enforcing safety compliance and workflow consistency.
- Communicated with dispatchers and other personnel to coordinate switching operations.
- Monitored switching operations, providing safe movement of freight cars.
- Inspected tracks to identify faults such as broken rails or malfunctioning switches.
- Operated locomotives with manual and remote control.
- Coordinated efficient locomotive resupply, repair and regular services by smoothly moving between stations.
- Followed current orders to smoothly couple, uncouple and switch rail cars.
- Rode on moving cars by holding onto grab irons and standing on ladder steps.
- Coordinated effective movement of train cars and engines with hand signals, two-way radios and telephones.
- Reported arrival and departure times, train delays and time on duty.
- Performed safety audits / railyard airbrake tests
- Help maintain inventory supply list to ensure minimal delays in train departures.
Skills
EHR management
HIPAA compliance
Healthcare documentation
Operational efficiency
Multitasking
Organizational skills
Organizational growth
Multitasking Abilities
Analytical thinking
Teamwork and collaboration
Conflict resolution
Adaptability and flexibility
Timeline
Lead Health Unit Coordinator
Logan Healthcare
09.2023 - CurrentRead More
Certified Yard Switcher
Rcs Transportation
01.1998 - 10.2022Read More