Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Bowman

Louisville,KY

Summary

Adept at driving membership growth and enhancing customer satisfaction, I leveraged exceptional communication and problem-solving skills at Sam's Club to significantly boost member renewals. My expertise in customer service and support, combined with a proven track record in improving service utilization, positions me as a valuable asset to any team.

Overview

5
5
years of professional experience

Work History

Member Specialist

Sam's Club
11.2022 - Current
  • Contributed to long-term strategic planning related to membership growth and retention goals.
  • Enhanced member satisfaction by promptly addressing and resolving inquiries and concerns.
  • Educated members on available benefits and resources, increasing utilization of services provided.
  • Boosted member renewals by consistently providing exceptional customer service and support.

Produce Associate

Sam's Club
06.2021 - 11.2022
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Assisted with weekly inventory counts.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.

Meat Associate

Smart & Final
02.2020 - 02.2021
  • Assisted in the training of new Meat Associates, sharing best practices for safety and efficiency.
  • Collaborated with team members to ensure efficient workflow and timely completion of daily tasks.
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines and procedures.
  • Ensured freshness of products on display by regularly checking expiration dates and discarding expired items accordingly.
  • Reduced product waste by closely monitoring inventory levels and implementing proper rotation practices.

Education

Bachelor of Science - Business Management

Bellevue University
Bellevue, NE
11.2026

Skills

  • Exceptional communication
  • Customer Service
  • Customer Support
  • Product Sales
  • Problem-solving abilities

Timeline

Member Specialist

Sam's Club
11.2022 - Current

Produce Associate

Sam's Club
06.2021 - 11.2022

Meat Associate

Smart & Final
02.2020 - 02.2021

Bachelor of Science - Business Management

Bellevue University

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Christopher Bowman