CHRISTOPHER BROWN
West Orange,NJ
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
Front End Supervisor
Costco Wholesale Corp
06.2017 - Current
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Conducted regular performance reviews, providing constructive feedback and identifying areas for development.
- Acted as a liaison between the front-end staff and store management, communicating important updates and gathering feedback from employees to ensure smooth operations.
Receiving Supervisor
Costco Wholesale Corp
06.2014 - 09.2017
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Oversaw loading dock operations, maintaining a safe environment and preventing accidents or delays during peak hours.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Furniture Sales Associate
JCPenney
10.2009 - 05.2016
- Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
- Coordinated delivery schedules with warehouse staff and third-party carriers to ensure prompt and accurate order fulfillment for customers.
- Effectively resolved customer complaints or issues related to product quality or delivery delays, maintaining high levels of satisfaction.
- Optimized showroom layout to enhance product visibility and accessibility, facilitating intuitive shopping experience.
Education
Associate of Arts - Marketing
Bergen Community College
Paramus, NJ06-2025
Skills
- Team Leadership
- Verbal and written communication
- Complex Problem-Solving
- Multitasking and Organization
Timeline
Front End Supervisor
Costco Wholesale Corp
06.2017 - Current
Receiving Supervisor
Costco Wholesale Corp
06.2014 - 09.2017
Furniture Sales Associate
JCPenney
10.2009 - 05.2016
Associate of Arts - Marketing
Bergen Community College
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