Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Chung

Valley Stream,NY

Summary

Healthcare professional with extensive experience in managing clinical settings, ensuring seamless operations, and optimizing patient care processes. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Key skills include operational management, team leadership, and patient care excellence.

Overview

15
15
years of professional experience

Work History

Clinic Manager

Medcor
McHenry, IL
04.2021 - Current
  • Results-driven Clinic Manager with extensive experience overseeing healthcare operations across diverse clinical settings and geographic locations. Proven success in deploying to multiple client sites in different states, ensuring consistent quality of care, operational efficiency, and compliance with regulatory standards. Skilled in team leadership, multi-site coordination, patient services, and adapting quickly to new environments. Strong track record of building effective workflows, managing cross-functional teams, and supporting healthcare delivery in dynamic and fast-paced environments such as but not limited to :

Mortenson Data Center. Dekalb,Illinois

Meta Data Center. Prineville,Oregon

Gilbert Creek Coal Mine. Logan,West Virginia

Superior Refinery-Husky Rebuild Site. Superior,Wisconsin

Tennessee Valley Authority. Gallatin,Tennessee

NJ WindPort Project Nuclear Power Plant. Salem County,New Jersey

ONE Congress. Boston Massachusetts

WellSpan York Hospital. York, Pennsylvania

JPMorgan Chase Global Headquarters. New York,New York

NY Plaza Office-to-Residential Property Conversion. New York,New York

Amazon Warehouse Development. Queens,New York

Laguardia Airport. Queens,New York

  • Managed insurance matters, workman's compensation and compliance reporting.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Prepared and retained records, files and reports according to various government and local practice standards.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
  • Performed patient assessments and contributed to development of interdisciplinary care plans.
  • Communicated with patients, ensuring that medical information was kept private.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Reviewed and evaluated test results to suggest care and treatment options.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Confirmed availability of sufficient pharmacy supplies for delivery of quality patient care orders.

Laboratory Technician

Saint Johns Hospital
Far Rockaway
04.2021 - 09.2021
  • Registered and prepared samples for general analytical testing through data entry, weighing and physical homogenization.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Interpreted and documented results of tests into active databases and communicated results to internal customers.
  • Calibrated and maintained instruments to keep equipment fully operational.
  • Performed routine lab and department maintenance to keep area clean and orderly.
  • Documented information by maintaining daily logs and equipment record books.
  • Maintained documentation on tests performed in lab.
  • Stored, transported and submitted urinalysis samples.
  • Completed quality documents and input and saved quality data in appropriate locations.

Administrator

Saint Johns Hospital
Far Rockaway, NY
12.2020 - 04.2021
  • Developed revisions for systems and procedures by evaluating operational practices and identifying improvement opportunities.
  • Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
  • Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
  • Managed agendas and calendars, boosting productivity and improving organizational initiatives.
  • Conducted in-depth troubleshooting of program problems and employee concerns and recommended corrective actions to resolve issues.
  • Entered and maintained departmental records in company database.
  • Collected, validated and distributed information to employees.
  • Networked with industry professionals to foster partnerships and identify new and improved solutions.
  • Devised and implemented improvements to reporting procedures.

Special Operations Emergency Medical Technician

New York Presbyterian Weill Cornell
New York, NY
07.2013 - 03.2019
  • Facilitated preparation and training for mass-casualty occurrences to minimize loss of life and maximize patient recovery.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Responded to 911 emergency calls to provide quick and compassionate medical assistance and care for patients.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Administered tests and medication to stabilize patients in field or in transit.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.

Emergency Medical Technician

New York Downtown Hospital
New York, NY
05.2011 - 07.2013
  • Responded to 911 calls for medical emergencies.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
  • Collaborated with medical doctors and other healthcare professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Administered treatments in Multiple Casualty Incidents with accuracy, safety and speed.
  • Conducted patient intake and triage procedures.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.

Emergency Medical Technician Supervisor

Coling Medical
Brooklyn, NY
06.2010 - 09.2012
  • Recruited, hired and trained staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Provided education to familiarize patients with medical treatments and self-care.

Emergency Medical Technician

First Response Ambulance
Inwood, NY
07.2010 - 07.2012
  • Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
  • Transported patients to medical facilities and provided transportation to follow-up appointments.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Assessed medical conditions of patients in pre-hospital settings.
  • Provided education to familiarize patients with medical treatments, self-care, and post-medical care instructions.
  • Handled patient transfers from one medical facility to another.
  • Observed patient behavior to report changes to medical personnel.
  • Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.

Education

First Aid/CPR/AED Instructor

American Red Cross
McHenry, IL
11.2023

National Incident Management System - Emergency Management

Emergency Management Institute
New York, NY
05.2013

Hazardous Materials Technician - Hazardous Materials

NEW YORK STATE DIVISION OF HOMELAND SECURITY
New York, NY
02.2015

Health Care Provider CPR & AED (BLS) Certification - Emergency Care

American College of Emergency Physicians
New York, NY
06.2020

Emergency Medical Technician - Pre-Hospital Care

EMT INC.
Queens, NY
06.2010

Breath Alcohol Technician And Calibration Technici -

Lifeloc Technologies, INC.
Denver, CO
05.2022

Standardized Awareness Training -

Center For Domestic Preparedness
Anniston, AL
05.2016

Infectious And Biological Substance Management - Hazardous Materials

Mayo Clinic Labs
Rochester, MN
08.2021

Business Technology - Business Technology

Job Corps
Edison, NJ
01.2009

Skills

  • Urgent Care
  • Program Management
  • Continuous Improvement Planning
  • Status Updates
  • Emergency Readiness
  • Patient Care Assessment
  • Compliance Advisory
  • Manage Records
  • Utilization Management
  • Medication Side Effect Knowledge
  • HIPAA Guidelines
  • Medical Programs Implementation
  • Electronic Medical Record Software
  • Seasoned in Medical Clinical Procedures
  • Establish Policies
  • Technical Troubleshooting
  • Administrative Leadership
  • Clinical Management
  • Orientation and Training
  • Health Information Systems (HIS)
  • Corporate Compliance
  • Problem Identification
  • Vendor Relations
  • Profit and Loss Statements
  • Best Practices and Standards
  • Motivational Leadership
  • Operational Requirements
  • Team Meeting Management
  • Patient Flow

Timeline

Clinic Manager

Medcor
04.2021 - Current

Laboratory Technician

Saint Johns Hospital
04.2021 - 09.2021

Administrator

Saint Johns Hospital
12.2020 - 04.2021

Special Operations Emergency Medical Technician

New York Presbyterian Weill Cornell
07.2013 - 03.2019

Emergency Medical Technician

New York Downtown Hospital
05.2011 - 07.2013

Emergency Medical Technician

First Response Ambulance
07.2010 - 07.2012

Emergency Medical Technician Supervisor

Coling Medical
06.2010 - 09.2012

First Aid/CPR/AED Instructor

American Red Cross

National Incident Management System - Emergency Management

Emergency Management Institute

Hazardous Materials Technician - Hazardous Materials

NEW YORK STATE DIVISION OF HOMELAND SECURITY

Health Care Provider CPR & AED (BLS) Certification - Emergency Care

American College of Emergency Physicians

Emergency Medical Technician - Pre-Hospital Care

EMT INC.

Breath Alcohol Technician And Calibration Technici -

Lifeloc Technologies, INC.

Standardized Awareness Training -

Center For Domestic Preparedness

Infectious And Biological Substance Management - Hazardous Materials

Mayo Clinic Labs

Business Technology - Business Technology

Job Corps
Christopher Chung