Christopher Cooper
Dunnellon,FL
Summary
Accomplished District Manager at Waffle House, adept in financial analysis and operational improvement, significantly enhancing revenue growth and customer satisfaction. Leveraged budget management and exceptional leadership to coach managers and resolve customer concerns, demonstrating a profound blend of technical proficiency and interpersonal skills. Achieved notable achievements in streamlining operations and developing strategic business initiatives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
District Manager
Waffle House
Jacksonville, FL
04.2016 - Current
- Reaching financial objectives
- Assigning workloads
- Adhering to company policies and local, state and federal laws
- Training team members
- Addressing performance issues that affect profits in order of priority
- Coaching other managers
- Resolving customer concerns using excellent customer service skills
- Developing business strategies for revenue growth
Executive Sous Chef
Jacksonville Golf & Country Club
Jacksonville, FL
08.2014 - 02.2016
- Be responsible for efficient daily functioning of the department
- Assisting in kitchen management and reporting
- Staffing and training for all kitchen operations
- Streamlining and systemizing operations within existing as well as new ventures
- Formulating new ideas and evaluating opportunities
- Develop, maintain and effect necessary systems, manuals, formats, procedures, spread sheets etc; in all aspects of kitchen operations
Catering Coordinator
The Soul Food Bistro
Jacksonville, FL
12.2011 - 07.2014
- Ensured compliance with health regulations related to food handling and sanitation practices.
- Developed menus based on client preferences and budget.
- Coordinated with vendors to ensure timely delivery of food, beverages, and other supplies.
- Ensure that food orders are processed and on time for the events
- Manage inventory of food and supplies to ensure that all the needs will be met for the event
- Communicate and coordinate with third party vendors and external suppliers to ensure the inventory is stocked
- Oversee the catering and kitchen staff
- Schedule and maintain proper staffing for event schedules
Education
Bachelor's degree - Culinary Arts
The Art Institute of Atlanta
Jacksonville, FL11.2010
Skills
- Financial analysis
- Budget management
- Inventory management
- Operational improvement
- Operations oversight
- Financial oversight
- Technology proficiency
Certification
ServSafe, Present
Timeline
District Manager
Waffle House
04.2016 - Current
Executive Sous Chef
Jacksonville Golf & Country Club
08.2014 - 02.2016
Catering Coordinator
The Soul Food Bistro
12.2011 - 07.2014
Bachelor's degree - Culinary Arts
The Art Institute of Atlanta