Christopher Creagan
Marysville,OH
Summary
Dynamic Master Certified Sales Consultant with a proven track record at Coughlin Ford of Marysville, excelling in client retention and sales team leadership. Enhanced customer satisfaction through tailored consultations and optimized internal processes, driving significant revenue growth while fostering a collaborative team environment. Skilled in data-driven decision making and effective communication.
Overview
45
45
years of professional experience
Work History
Master Certified Sales Consultant
Coughlin Ford of Marysville
07.2025 - Current
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Implemented CRM systems for streamlined client management, improving organization and productivity within the team.
- Normalize & Optimize internal processes for improved efficiency, reducing time spent on administrative tasks while increasing focus on revenue-generating activities.
- Mentored junior members of the sales team, sharing best practices for success in achieving goals.
- Delivered exceptional customer service, addressing concerns promptly and resolving issues efficiently.
- Managed multiple clients simultaneously, prioritizing tasks effectively to ensure timely completion of projects.
- Conducted informative product demonstrations to showcase the value and benefits of various offerings.
- Established trust with clients through consistent transparency, honesty, and professionalism during all interactions.
Master Certified Sales Consultant
Bob Chapman Ford
08.2011 - 06.2025
Certified Sales Consultant
Germain Lexus Of Dublin
08.2007 - 08.2011
Master Certified Sales Consultant
Bob Chapman Ford
05.2005 - 08.2007
General Manager/ VP
Platinum Management
10.1997 - 05.2005
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Manager/ Operation/ Merchandising/ Store Sets
T.J. Maxx
01.1994 - 10.1997
Manager/ Operations/ Merchandising/ Store Sets
Consolidated Stores International ( Big Lots )
02.1991 - 01.1994
Manager/ Warehouse Manager/ Store Sets
Kiddie Korner Stores
06.1980 - 02.1991
Education
Business
Mifflin Sr. High
Columbus, OHSkills
- Sales team leadership
- Time management expertise
- Industry trend awareness
- Client retention strategies
- Objection handling techniques
- Asset protection
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Cash handling
- Customer engagement
- Opening and closing procedures
- Continuous improvement
- Inventory management
Timeline
Master Certified Sales Consultant
Coughlin Ford of Marysville
07.2025 - Current
Master Certified Sales Consultant
Bob Chapman Ford
08.2011 - 06.2025
Certified Sales Consultant
Germain Lexus Of Dublin
08.2007 - 08.2011
Master Certified Sales Consultant
Bob Chapman Ford
05.2005 - 08.2007
General Manager/ VP
Platinum Management
10.1997 - 05.2005
Manager/ Operation/ Merchandising/ Store Sets
T.J. Maxx
01.1994 - 10.1997
Manager/ Operations/ Merchandising/ Store Sets
Consolidated Stores International ( Big Lots )
02.1991 - 01.1994
Manager/ Warehouse Manager/ Store Sets
Kiddie Korner Stores
06.1980 - 02.1991
Business
Mifflin Sr. High
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