Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Crossley

Garland,Tx

Summary

Versatile and dynamic professional with a proven track record at Dollar General, enhancing customer satisfaction and boosting sales through exceptional service and relationship building. Skilled in cash handling and conflict resolution, I excel in high-pressure environments, demonstrating a strong ability to multitask and solve problems. Committed to achieving and exceeding sales targets through effective teamwork and collaboration.

Overview

17
17
years of professional experience

Work History

Sales Associate

Dollar General
12.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Electrician

Your Electrical Solutions
02.2008 - 12.2022
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
  • Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
  • Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
  • Performed routine and complex maintenance and repairs on various electrical equipment.
  • Stored and maintained power tools and equipment for each job.
  • Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
  • Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
  • Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
  • Maintained compliance with local codes and regulations by staying up-to-date on industry standards and best practices.
  • Mentored apprentice electricians in proper installation techniques, safety protocols, and troubleshooting methods to enhance their skill sets.
  • Inspected worksites and installations to verify compliance with state safety codes.
  • Tested continuity of circuits in electrical wiring, equipment and fixtures using oscilloscopes.
  • Reduced downtime for clients by quickly diagnosing and repairing complex electrical issues.
  • Collaborated with construction teams to ensure seamless integration of electrical systems within new builds.
  • Developed strong working relationships with clients through consistent professionalism, reliability, and transparency during projects.
  • Coordinated with other tradespeople seamlessly during large-scale installations or renovations to ensure smooth project progressions.
  • Enhanced quality control by inspecting condition of equipment and tools.
  • Achieved client satisfaction by prioritizing open communication throughout project stages.
  • Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
  • Provided exceptional customer service through clear communication, accurate estimates, and timely project completion.
  • Increased productivity by effectively managing multiple projects simultaneously while maintaining high-quality workmanship.

Electrician

Scott-del Electric
03.2020 - 12.2021
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
  • Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
  • Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
  • Performed routine and complex maintenance and repairs on various electrical equipment.
  • Stored and maintained power tools and equipment for each job.
  • Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
  • Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
  • Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
  • Maintained compliance with local codes and regulations by staying up-to-date on industry standards and best practices.
  • Mentored apprentice electricians in proper installation techniques, safety protocols, and troubleshooting methods to enhance their skill sets.
  • Inspected worksites and installations to verify compliance with state safety codes.
  • Tested continuity of circuits in electrical wiring, equipment and fixtures using oscilloscopes.
  • Reduced downtime for clients by quickly diagnosing and repairing complex electrical issues.
  • Collaborated with construction teams to ensure seamless integration of electrical systems within new builds.
  • Developed strong working relationships with clients through consistent professionalism, reliability, and transparency during projects.
  • Coordinated with other tradespeople seamlessly during large-scale installations or renovations to ensure smooth project progressions.
  • Enhanced quality control by inspecting condition of equipment and tools.
  • Achieved client satisfaction by prioritizing open communication throughout project stages.
  • Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
  • Provided exceptional customer service through clear communication, accurate estimates, and timely project completion.
  • Increased productivity by effectively managing multiple projects simultaneously while maintaining high-quality workmanship.
  • Assisted in the design phase of various projects, providing input on optimal lighting layouts, power distribution plans, and equipment specifications.
  • Utilized advanced diagnostic tools to pinpoint root causes of electrical failures accurately, minimizing repair timeframes for clients.
  • Streamlined project completion times, coordinating with construction teams to ensure electrical work was done in alignment with overall project timelines.
  • Reduced electrical waste and improved sustainability by advising clients on green energy options and practices.

Door-to-Door Sales Representative

Roofing Company
10.2014 - 12.2014
  • Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
  • Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.

Door-to-Door Sales Representative

Kirby Vacuums
04.2013 - 06.2013
  • Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
  • Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
  • Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
  • Established trust with potential clients using transparent communication methods and honest assessments of their requirements.

Education

Terrell Highschool
Terrell, TX

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Dollar General
12.2024 - Current

Electrician

Scott-del Electric
03.2020 - 12.2021

Door-to-Door Sales Representative

Roofing Company
10.2014 - 12.2014

Door-to-Door Sales Representative

Kirby Vacuums
04.2013 - 06.2013

Electrician

Your Electrical Solutions
02.2008 - 12.2022

Terrell Highschool

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Christopher Crossley