Christopher Dancer II
Buckeye,AZ
Summary
Driven to excel, I leveraged operations management and exceptional customer service skills at Bowlero AMF, spearheading marketing initiatives that significantly enhanced brand visibility and sales. My adept staff training and development abilities ensured high team performance and customer satisfaction, showcasing a proven track record of impactful leadership and strategic improvements.
Overview
14
14
years of professional experience
Work History
Assistant General Manager
Bowlero AMF
06.2010 - 09.2024
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Karaoke DJ
Karaoke Now
01.2016 - 12.2019
- Enhanced audience engagement by incorporating interactive elements and personalized song selections into DJ sets.
- Increased repeat business from clients due to exceptional customer service and ability to cater to specific preferences.
- Trained junior DJs in proper use of equipment and best practices for engaging audiences during karaoke nights.
- Utilized feedback from clients and audience members to continuously improve overall performance quality.
Lot Attendant/Car Wash Detailer
Chrysler Dodge Jeep Ram
01.2014 - 12.2019
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
- Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
Education
High School Diploma -
Westwind Preparatory Academy
Phoenix, AZ05.2010
Skills
Staff Management
Inventory Control
Operations Management
Staff Development
Food safety and sanitation
Staff training/development
Timeline
Karaoke DJ
Karaoke Now
01.2016 - 12.2019
Lot Attendant/Car Wash Detailer
Chrysler Dodge Jeep Ram
01.2014 - 12.2019
Assistant General Manager
Bowlero AMF
06.2010 - 09.2024
High School Diploma -
Westwind Preparatory Academy
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