Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher DeMicco

Westbury,NY

Summary

Dynamic individiual with a proven track record at Goat USA, excelling in sales and customer service. Leveraged client management and inventory management skills to enhance operational efficiency and customer satisfaction. Demonstrated ability to thrive under pressure, driving sales growth and fostering positive customer interactions.

Overview

3
3
years of professional experience

Work History

Retail services contractor

Goat USA
Plainview
08.2023 - Current
  • Coordinate with the Event Coordinator and sales team for travel and event logistics
  • Ensure timely flight check-in and prepare all necessary GOAT USA apparel and equipment
  • Represent the GOAT USA brand professionally and consistently during all trips and events
  • Oversee event setup, including freight unloading, tent assembly, adherence to planogram instructions, and testing of electronics and payment systems
  • Engage with customers, process sales transactions, and maintain a clean and organized event space throughout the day
  • Complete end-of-day tasks, including cash reporting, submission of Shopify payment screenshots, and ensuring accurate reconciliation
  • Handle post-event duties such as shipping logistics, expense reporting, and providing feedback within designated deadlines

Sales Associate

Goat USA
Garden City
08.2022 - 09.2024
  • Delivered exceptional customer service by assisting customers with product selection, styling advice, and addressing inquiries to enhance their shopping experience
  • Maintained an in-depth knowledge of store products, promotions, and current trends to provide accurate recommendations and drive sales
  • Processed transactions efficiently using POS systems, ensuring accurate cash handling and customer transactions
  • Contributed to visual merchandising efforts by ensuring displays were attractive, well-stocked, and aligned with seasonal promotions
  • Assisted with inventory management, including restocking, organizing product displays, and performing stock counts
  • Collaborated with team members to meet sales goals, exceed targets, and maintain a positive store atmosphere

Warehouse Associate

GOAT USA
Plainview
06.2024 - 08.2024
  • Efficiently processed and fulfilled customer orders by picking, packing, and preparing shipments in a fast-paced warehouse environment
  • Maintained inventory accuracy through regular stock checks, cycle counting, and reporting discrepancies
  • Ensured high standards of quality control by inspecting merchandise for defects and ensuring proper labeling and packaging
  • Operated warehouse equipment, including pallet jacks, to move products and organize inventory
  • Collaborated with team members to meet daily and weekly productivity goals, maintaining safety standards and cleanliness in the work area
  • Assisted in inbound and outbound logistics, managing returns, and ensuring timely dispatch of orders

Cashier

J and J bagel and delicatessen
Carle Place
06.2022 - 07.2023
  • Provided exceptional customer service by greeting patrons, taking orders accurately, and offering product recommendations
  • Processed transactions efficiently, including cash, credit, and other payment methods, ensuring accuracy and accountability
  • Addressed customer inquiries and resolved complaints promptly to ensure satisfaction and loyalty
  • Collaborated with team members to ensure smooth operations during high-demand periods in a fast-paced environment
  • Adhered to health and safety protocols to maintain a safe and hygienic work environment

Education

Bachelor's degree - Finance

Adelphi
01.2025

Bachelor's degree - Business Administration

Johnson & Wales University
Providence, RI
05.2024

Skills

  • Sales
  • Customer Service
  • Client Management
  • Inventory Management
  • Ability to work under pressure

Timeline

Warehouse Associate

GOAT USA
06.2024 - 08.2024

Retail services contractor

Goat USA
08.2023 - Current

Sales Associate

Goat USA
08.2022 - 09.2024

Cashier

J and J bagel and delicatessen
06.2022 - 07.2023

Bachelor's degree - Finance

Adelphi

Bachelor's degree - Business Administration

Johnson & Wales University
Christopher DeMicco