Christopher Diaz
Phlebotomist
Windham,ME
Summary
Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.
Overview
11
11
years of professional experience
Work History
Phlebotomy Team Lead
American Red Cross
2023.03 - Current
- Conducted skillful phlebotomy procedures, resulting in minimal discomfort for patients during blood draws.
- Maintained patient confidentiality through strict adherence to HIPAA regulations during all aspects of the blood collection process.
- Managed conflicts within the team effectively, promoting a positive work environment conducive to productivity and growth.
- Streamlined the phlebotomy process for better time management and increased daily test completion rates.
Delivery and Installation Technician
Geek Squad Appliance Delivery
2022.11 - 2023.03
- Deliver and install appliances to homes and businesses
- Minimized downtime for customers by troubleshooting issues promptly after initial installation, ensuring smooth operation of systems installed.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
Supply Specialist
92Y (SUPPLY SPECIALIST), ARMY RESERVE 356TC
2014.08 - 2022.12
- Monitored inventory demand and material assets to reduce product variability to achieve optimal solutions.
- Provided briefings and monthly communications to promote property acquisition, accountability and regulatory compliance.
Highway Maintenance Worker
ATA SERVICES/NMDOT
2022.04 - 2022.08
- Cleaned and graded ditches, drainage structures, highway shoulders and slopes.
- Repaired signs and fences quickly to avoid accidents and mishaps.
Customer Service Representative
TLCA TORO
2020.09 - 2021.11
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Customer Service Representative
PLANET FITNESS
2017.08 - 2020.08
- Helped maintain a safe environment for members and employees
- Assisted with customer billing issues
- Sold memberships to new coming members
Security Guard
HTM SECURITY SERVICES
2017.03 - 2017.09
- Patrol Contracted areas
- Overnight guardsmen
Education
High School Diploma -
Las Cruces High School
2011-05
ARMY BCT -
Basic Training FT. Jackson
2014.11 - 2 2015
ARMY AIT -
Advance Indvidual Training FT. Lee
2015.02 - 4 2015
Skills
Patient care excellence
Quality control management
Data entry proficiency
Staff training and development
Venipuncture expertise
Problem-solving abilities
Excellent communication
Attention to detail
Task prioritization
Timeline
Phlebotomy Team Lead
American Red Cross
2023.03 - Current
Delivery and Installation Technician
Geek Squad Appliance Delivery
2022.11 - 2023.03
Highway Maintenance Worker
ATA SERVICES/NMDOT
2022.04 - 2022.08
Customer Service Representative
TLCA TORO
2020.09 - 2021.11
Customer Service Representative
PLANET FITNESS
2017.08 - 2020.08
Security Guard
HTM SECURITY SERVICES
2017.03 - 2017.09
ARMY AIT -
Advance Indvidual Training FT. Lee
2015.02 - 4 2015
ARMY BCT -
Basic Training FT. Jackson
2014.11 - 2 2015
Supply Specialist
92Y (SUPPLY SPECIALIST), ARMY RESERVE 356TC
2014.08 - 2022.12
High School Diploma -
Las Cruces High School