Laura Sutton
Middlesex,NC
Summary
Compassionate and detail-oriented phlebotomist skilled in maintaining lab safety compliance and delivering outstanding patient care. Proven track record of training staff and fostering collaboration, ready to enhance team performance and patient satisfaction.
Overview
29
29
years of professional experience
Work History
Phlebotomy Team Lead
The Blood Connection
Raleigh, NC
04.2025 - Current
- Assisted in collection and processing of blood samples following established protocols.
- Learned and applied safety procedures to maintain a sterile environment during phlebotomy procedures.
- Established strong relationships with patients through compassionate care and excellent bedside manner.
- Achieved high customer satisfaction scores by addressing concerns promptly and professionally.
Home Business, Crafting
Myself
Wilson, NC
03.2019 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Surgical Technologist
Morehead City Surgical Center
Morehead City, NC
01.2018 - 02.2019
- Assisted in preparing and organizing surgical instruments and supplies for procedures.
- Collaborated with surgical team to ensure efficient workflow during operations.
- Handled high-pressure situations calmly and efficiently, contributing to successful completion of critical surgeries.
- Demonstrated exceptional adaptability when faced with unexpected challenges or changes during surgery, responding quickly without compromising patient safety or procedural success.
- Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.
- Provided compassionate support to patients experiencing anxiety or discomfort prior to surgery, helping alleviate concerns while maintaining professionalism.
Surgical Technologist/Sales Representative
Vantage Outsourcing
Effingham, IL
06.2016 - 11.2017
- Presented product demonstrations to prospective clients, showcasing features and benefits effectively.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Contributed to team objectives in fast-paced environment.
- Expanded customer base through cold calling, networking, and relationship building.
Surgical Technologist
Triangle Surgery Center
Raleigh, NC
06.2010 - 05.2013
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
- Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
- Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.
- Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories, and organizing surgical tools.
Surgical Technologist
Rex Healthcare
Raleigh, NC
06.2010 - 05.2013
- Led initiatives to streamline inventory management of surgical supplies, reducing waste.
- Provided compassionate support to patients experiencing anxiety or discomfort prior to surgery, helping alleviate concerns while maintaining professionalism.
- Demonstrated exceptional adaptability when faced with unexpected challenges or changes during surgery, responding quickly without compromising patient safety or procedural success.
Surgical Technologist
Wilson Medical Center - Reese Campus
Wilson, NC
06.1997 - 06.2010
- Collaborated effectively with multidisciplinary teams to optimize patient care before, during, and after surgery.
- Contributed to successful operations by assembling and organizing surgical equipment with precision.
- Proved successful working within tight deadlines and a fast-paced environment.
- Contributed to positive patient experiences by offering empathetic support and clear communication before and after surgery.
Education
No Degree - Notary Certificate
Lenoir Community College
Kinston, NCAssociate of Science - Surgical Technology
Wilson Community College
Wilson05-1997
High School Diploma -
Ralph L Fike High School
Wilson, NC06-1992
Skills
- Lab safety compliance
- HIPAA regulations
- Adaptable to change
- Phlebotomy procedures
- Patient care excellence
- Patient care
- Patient support
- Teamwork and collaboration
- Multitasking
- Excellent communication
- Team leader
Timeline
Phlebotomy Team Lead
The Blood Connection
04.2025 - Current
Home Business, Crafting
Myself
03.2019 - 12.2024
Surgical Technologist
Morehead City Surgical Center
01.2018 - 02.2019
Surgical Technologist/Sales Representative
Vantage Outsourcing
06.2016 - 11.2017
Surgical Technologist
Triangle Surgery Center
06.2010 - 05.2013
Surgical Technologist
Rex Healthcare
06.2010 - 05.2013
Surgical Technologist
Wilson Medical Center - Reese Campus
06.1997 - 06.2010
No Degree - Notary Certificate
Lenoir Community College
Associate of Science - Surgical Technology
Wilson Community College
High School Diploma -
Ralph L Fike High School