Summary
Overview
Work History
Education
Skills
City
State
Zip
Phone
Email
Dob
General Information
Street
Cover Letter
Timeline
Generic

Christopher Dicus

Glen Burnie,MD

Summary

A successful company like yours is based on employee dedication and commitment to providing excellent service to your customers. I believe with my 25+ years of service in the automotive industry. As well as in a managerial role. I could be a valuable asset for your company and customers. Flexible hard worker ready to learn and contribute to team success.

Overview

12
12
years of professional experience

Work History

SERVICE MANAGER

GOODYEAR TIRE AND RUBBER
GLEN BURNIE
10.2012 - Current
  • Trained new employees as part of managerial responsibilities.
  • Assisted with auto repairs as required
  • Maximized customer satisfaction through effective communication and problem-solving skills.
  • Achieved high level of accuracy and efficiency in data entry tasks
  • Evaluated required vehicle repairs
  • Created work orders
  • Effectively priced and sold necessary repairs
  • Facilitated the procurement process for essential materials
  • Managed invoicing and billing processes efficiently.
  • Oversaw the logistics of incoming and outgoing goods
  • Optimized inventory tracking and auditing procedures
  • Ensured smooth functioning of the entire service department
  • Delegated tasks and responsibilities to the appropriate staff
  • Ensured efficient and effective operations of the service department
  • Performed shop tool and equipment maintenance and repairs as required.
  • Oversaw service staff to maintain customer satisfaction and adherence to company policies.

Education

High School Diploma -

North County High School
Glen Burnie, MD
06-1991

Skills

  • Supply procurement
  • New Employee Hiring
  • Policy and Procedure Enforcement
  • Budget Control
  • Conflict Resolution
  • Performance Evaluations
  • Shift Scheduling
  • Customer Service Management
  • Multiple Priorities Management
  • Estimating and Quoting
  • Service Documentation
  • Resource Allocation
  • Sales Support
  • Preventive Maintenance
  • Waste control
  • Trustworthy and Honest
  • Office Administration
  • Technical Troubleshooting
  • Technical Support
  • Quality Assurance
  • Maintenance Planning
  • Reliable and Responsible
  • Business Development
  • Mechanical Diagnostics
  • Project Management
  • MS Office
  • Staff Training and Development
  • Data Management
  • Employee Relations

City

Glen Burnie

State

MD

Zip

21061

Phone

410-760-9921

Email

CHRISGLNB@GMAIL.COM

Dob

04/22/1973

General Information

I am a former ASE certified technician. I am also a former Maryland state inspector. I have worked for Chevrolet, and Hyundai-kia at dealerships as a technician. I have also worked at independent auto repair facilities as a technician. I have worked at BMW dealership as a service writer as well as Chevrolet. I have been a store manager for Mr. Tire as well as several independent facilities. Class A CDL with current medical card. I enjoy working with people and helping them to the best of my abilities. Thank you Christopher A. Dicus

Street

800 Cedar Ave

Cover Letter

Dear Personnel Department, The enclosed resume should show that given the opportunity I could be a valuable part of your company’s workforce. A successful company like yours is based on employee dedication and commitment to providing excellent service to your customers. I believe with my years of service in the automotive industry I could be a valuable asset for your company and customers. In closing I wanted to thank you for your time and consideration for this position. I am available at your convenience for an interview please contact me at 410-760-9921 Or CHRISGLNB@GMAIL.COM Sincerely, Christopher A. Dicus

Timeline

SERVICE MANAGER

GOODYEAR TIRE AND RUBBER
10.2012 - Current

High School Diploma -

North County High School

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