Christopher Ebbitt
San Antonio
Summary
Personable and dedicated Customer Service Representative. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Enthusiastic client services professional. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Watershed
San Antonio
08.2023 - 10.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cook
Olive Garden
San Antonio
06.2020 - 01.2023
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Adhered to food safety standards when storing and preparing foods.
Car Restoration
New Again
San Antonio/ Austin
09.2018 - 05.2021
- Cleaned and detailed both interior and exterior of vehicle, including carpets, upholstery, windows, wheels, and mirrors.
- Polished car body to remove scratches and blemishes using buffing machine.
- Applied waxes or polishes to protect the paint finish from weather elements.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Inspected vehicles for damage prior to detailing process.
- Performed minor repairs on vehicles such as replacing light bulbs, wiper blades.
- Restored headlight lenses with special compounds to eliminate oxidation build-up.
Shipfitter
Ingles
Pascagoula
01.2013 - 04.2014
- Read blueprints and other instructions to determine job specifications.
- Fabricate, assemble, install and repair ship structures and components including bulkheads, decks, hatches, doors, ladders and railings.
- Drill holes in metal plates to attach cleats and brackets for the installation of equipment.
- Grind seams smooth after welding is complete.
- Cut materials using hand tools such as saws, shears, chisels and torches.
- Fit parts together with bolts or weld them into place using electric arc-welding machines.
- Check all parts for proper fit prior to welding.
Education
Associate of Science - Computer Science
Mississippi Gulf Coast Community College
Gulfport, MSAssociate of Applied Science - Computer Science
San Antonio College
San Antonio, TXSkills
- Information Security
- Complaint Resolution
- Consultative Sales
- Inbound and Outbound Calling
- Appointment Scheduling
- Call Management
- Data Entry
- Technical Support
Timeline
Customer Service Representative
Watershed
08.2023 - 10.2023
Cook
Olive Garden
06.2020 - 01.2023
Car Restoration
New Again
09.2018 - 05.2021
Shipfitter
Ingles
01.2013 - 04.2014
Associate of Science - Computer Science
Mississippi Gulf Coast Community College
Associate of Applied Science - Computer Science
San Antonio College