Summary
Overview
Work History
Education
Skills
Affiliations
Languages
About me
Timeline
Generic

Nichole Elledge

Cape Coral,FL

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Resourceful Shift Leader known for high productivity and efficient task completion. Skilled in team leadership, time management, and conflict resolution. Excel in communication, adaptability, and problem-solving to ensure smooth operations and team harmony. Skilled Shift Leader with experience in overseeing daily operations, managing staff schedules, and addressing customer concerns. Strengths include strong communication skills coupled with problem-solving abilities and keen attention to workflow efficiency. Have consistently demonstrated leadership qualities by fostering team cohesion and enhancing operational performance in previous roles.

Overview

24
24
years of professional experience

Work History

Shift Leader

Dunkin' Donuts
Cape Coral, FL
01.2022 - Current
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Communicated effectively with other departments within the organization regarding staffing needs or operational issues.

Cashier

Lowe's
Cape Coral, FL
07.2020 - 01.2022
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Issued receipts, refunds, credits or change due to customers.

Assistant Manager

Circle K
Cape Coral, FL
08.2017 - 08.2019
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Organized training sessions for new hires to familiarize them with the workplace environment.

Retail Sales Associate

Winn Dixie Supermarket
North Fort Myers, FL
04.2001 - 01.2012
  • Stocked shelves with merchandise according to company standards.
  • Provided product information and answered customer questions.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Kept informed about new products arriving at the store on a regular basis.

Education

High School Diploma -

North Fort Myers High
North Fort Myers, FL
05-2001

Skills

  • Employee training
  • Sales reporting
  • Performance monitoring
  • Cash handling
  • Inventory management
  • Customer service
  • Problem solving
  • Attention to detail
  • Team supervision
  • POS system operation
  • Positive attitude
  • Team leadership
  • Shift checklists
  • Goal setting and tracking
  • Role modeling
  • Team motivation

Affiliations

  • I love to engage in sports, music, crafts and i love the beach.

Languages

English
Professional

About me

Besides the activities i do outside of work and with my 3 beautiful children. I like to pride myself on my hard work and dedication. I am always looking to be better than i first started with a company. I personally feel if you have a great environment and great leadership then everything else will come together and the work at hand can be performed. I am a hard working and very very rare do i ever call out. I show up and give 110%. Anything else you want to know just ask im open to any questions being asked.

Timeline

Shift Leader

Dunkin' Donuts
01.2022 - Current

Cashier

Lowe's
07.2020 - 01.2022

Assistant Manager

Circle K
08.2017 - 08.2019

Retail Sales Associate

Winn Dixie Supermarket
04.2001 - 01.2012

High School Diploma -

North Fort Myers High