Christopher Faile
Matawan,NJ
Summary
A dedicated team member known for prioritizing safety with a flawless driving record. Proficient in daily activity logging, customer documentation coordination, and payment collection for meticulous record-keeping. Expertise in planning efficient routes to meet customer demands and optimize delivery schedules. Highly skilled in Excel and financial applications.
Overview
6
6
years of professional experience
Work History
Cashier/Server
David & Sons BBQ & Butcher
Mullica Hill, NJ
09.2023 - Current
- Exceptional Customer Service: Warmly welcome and assist customers with enthusiasm to create positive and memorable dining experiences.
- Accurate Order Processing: Proficiently manage customer orders, utilizing a point-of-sale (POS) system to ensure precise order recording and timely communication with the kitchen staff.
- Responsible Cash Handling: Demonstrate strong financial responsibility by efficiently handling cash transactions, conducting drawer counts at shift commencement and closure, and promptly resolving any discrepancies.
- Effective Customer Issue Resolution: Act promptly and professionally to address customer concerns and complaints, consistently striving to find swift and satisfactory resolutions to enhance overall customer satisfaction.
Driver
1800GOTJUNK
Freehold, NJ
05.2023 - 07.2023
- Attained DOT Certification: Successfully acquired DOT Certification, demonstrating commitment to compliance and safety standards.
- Safe Vehicle Operation: Operated a range of company vehicles, including trucks and vans, with an unwavering focus on safety and responsible driving practices.
- Exceptional Client Interaction: Cultivated positive client relationships by delivering friendly and professional customer service, explaining services, addressing inquiries, and ensuring a seamless and satisfying customer journey from start to finish.
- Efficient Handling of Cargo: Played a key role in the efficient loading and unloading of junk and debris at various customer locations, contributing to streamlined operations.
- Vehicle Maintenance Expertise: Performed routine vehicle inspections, maintenance tasks, and minor repairs as required, ensuring the optimal condition and performance of company vehicles.
- Timely Issue Reporting: Proactively reported any vehicle issues, facilitating swift resolutions to maintain the safety and reliability of company vehicles.
Food Courier
DoorDash
Matawan, NJ
12.2019 - 09.2022
- Punctual Deliveries: Consistently achieved on-time deliveries by strategically selecting the most efficient routes, optimizing delivery schedules.
- Precise Package Delivery: Ensured packages reached customer doorsteps and business offices accurately and efficiently, prioritizing a smooth delivery process.
- Data Confidentiality Compliance: Adhered to corporate procedures to uphold the confidentiality of company and customer data, maintaining trust and privacy.
- Navigation Proficiency: Leveraged map reading, followed both oral and written instructions, and utilized GPS technology to navigate effectively, enhancing delivery accuracy and efficiency.
Busboy
Addison Park
Matawan, NJ
12.2017 - 05.2018
- Facilitated Efficient Kitchen Operations: Expedited kitchen operations by promptly transporting soiled utensils, dishes, and trays, ensuring the team maintained a clean and organized workspace.
- Optimized Service Stations: Ensured smooth service flow by consistently replenishing condiments and maintaining well-stocked drink stations at adequate levels.
- Team-Oriented Productivity: Collaborated effectively within a team environment, demonstrating a strong work ethic by completing tasks efficiently, communicating proactively with colleagues, and continuously seeking opportunities to enhance productivity and table readiness for incoming guests.
- Attentive Customer Service: Maintained a keen eye on customers, enabling the swift identification of departing guests and the prompt clearing of tables to accommodate future patrons, contributing to a seamless dining experience.
Crew Member
McDonalds
Matawan, NJ
06.2017 - 09.2017
- Delivered Outstanding Customer Service: Consistently provided excellent customer service by warmly greeting patrons and exceeding their quality expectations.
- Comprehensive Order Management: Efficiently managed customer orders, including meal preparation and payment collection, ensuring a smooth and satisfying dining experience.
- Guest-Centric Problem Resolution: Attended to guest needs, inquiries, and concerns promptly, aiming to create an optimal onboard experience.
- Team Development: Played a vital role in team development by training new members on procedures, customer service standards, and effective sales techniques, contributing to a cohesive and skilled workforce.
Education
Bachelor of Science - Finance
Rowan University
Glassboro, NJ05.2024
Associate of Science - Business Administration
Brookdale Community College
Lincroft, NJ05.2022
Skills
- Product and Service Sales
- Quality Control
- Stocking and Replenishing
- Time Management Skills
- Money Handling
- Verbal and Written Communication
- Customer Satisfaction
- Business Documentation
- Mileage Tracking
- Order Accuracy
Timeline
Cashier/Server
David & Sons BBQ & Butcher
09.2023 - Current
Driver
1800GOTJUNK
05.2023 - 07.2023
Food Courier
DoorDash
12.2019 - 09.2022
Busboy
Addison Park
12.2017 - 05.2018
Crew Member
McDonalds
06.2017 - 09.2017
Bachelor of Science - Finance
Rowan University
Associate of Science - Business Administration
Brookdale Community College
Extra Curricular Activities
Rowan Street Hockey Club, Glassboro, NJ, Team Member, 09/2023, Present
Extra Curricular Activities
Rowan Street Hockey Club, Glassboro, NJ, Team Member, 09/2023, Present
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