Christopher Fick

• Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
• Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.

Started out as an hourly lube tech once i graduated from the automotive program at lorenzo technical college. Less then a year later i was trained to be a technician and became flat rate for the next year and a half. While being a technician,

• I got multiple Audi certifications such as, fast track, engine mechanical, networking, and hvac.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Optimized system performance thorough testing and analysis.
• Performed troubleshooting and diagnosis on malfunctioning equipment.

• Ensured customer satisfaction by maintaining a clean and organized dining area.
• Supported staff training initiatives, sharing best practices on bussing techniques for new hires.
• Managed efficient table turnover during peak hours, leading to increased seating capacity and overall revenue growth.

• Helped customers complete purchases, locate items, and join reward programs.
• Stocked, tagged and displayed merchandise as required.
• Answered questions about store policies and addressed customer concerns.
• Set up quotes for customers on landscaping jobs as well as actively participated on the job site