Christopher Fitzsimmons
Marietta,GA
Summary
Diligent Assistant General Manager with solid background in managing daily operations and team leadership. Proven ability to streamline processes and enhance customer satisfaction. Demonstrated expertise in staff training and conflict resolution.
Overview
16
16
years of professional experience
Work History
Assistant General Manager
Studio Movie Grill
02.2023 - Current
- Trained and mentored staff on customer service best practices and operational procedures.
- Assisted in budgeting and financial forecasting to support organizational goals and profitability initiatives.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Streamlined inventory management processes to reduce waste and improve supply chain efficiency.
- Monitored compliance with health and safety regulations to maintain a safe environment for guests and staff.
- Analyzed operational workflows to identify areas for improvement, increasing overall efficiency.
Manager
Old Vinings Inn
11.2021 - 01.2023
- Oversaw daily operations, ensuring high-quality service and guest satisfaction.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Key Manager, Bartender, Server
Canoe Restaurant
06.2009 - 11.2019
- Mentored junior staff, fostering professional development and enhancing team performance.
- Increased sales significantly by upselling higher-end products to customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
Bachelor of Science - Chemistry
Georgia Southern University
Statesboro, GA06-2007
Associate of Science - Emergency Medical Technician
Ogeechee Technical College
Statesboro, GA01-2002
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Food safety and sanitation
- Employee scheduling
- Budget control
Timeline
Assistant General Manager
Studio Movie Grill
02.2023 - Current
Manager
Old Vinings Inn
11.2021 - 01.2023
Key Manager, Bartender, Server
Canoe Restaurant
06.2009 - 11.2019
Bachelor of Science - Chemistry
Georgia Southern University
Associate of Science - Emergency Medical Technician
Ogeechee Technical College