Christopher Frusco
Largo,FL
Summary
Skilled sales leader offering 6 years of experience in leading sales teams and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives. I have strong passion for communicating with small businesses and providing them with innovative solutions to grow.
Overview
11
11
years of professional experience
Work History
Business Development Associate
Housecall Pro
04.2023 - Current
- Negotiate and close deals with mid large sized home service franchises, wholesale supplier/distributors, affiliate partners and multi location concepts through inbound and outbound efforts.
- Use outbound tactics to bring in and cement new relationships in multiple channels while optimizing serving of our existing partners.
- Attend various trade shows to acquire new customers and cultivate new relationships
- Negotiated and closed long-term partnerships with home service franchises
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Opened over 500 new accounts per year, exceeding goals every month by over 100%
Business Development Representative
Housecall Pro
08.2021 - 04.2023
- Built deep relationships with Watsco territory managers and various other distribution partners by using industry expertise and running weekly education sessions via Housecall Pros platform
- Maintained routine communication with partners to assess overall satisfaction, resolve complaints, and promote new offerings.
- Attended networking events to build relationships and identify sales opportunities.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads
- Joined business development meetings and supported market outreach plans to improve business development
Enrollment Specialist
Housecall Pro
12.2020 - 08.2021
- Used Salesforce to maintain detailed contact logs and account records for all sales calls.
- Demonstrate Housecall Pro platform for home services businesses via Zoom tailored to their specific features needs and job workflow
- Executed full sales cycle starting from initial lead processing through conversion,
- Closed inbound leads at 65% and outbound leads at 52%.
- Was promoted to the Outbound Sales team after 4 months on the Inbound Team.
Team Leader
POWER HOME REMODELING GROUP
10.2017 - 03.2020
- Leader of three teams consisting of 10 sales representatives per team
- Designed individual trainings specifically for sales representatives to increase production & efficiency
- Maintain relationships with potential customers to generate renewal business & referrals
- Maintained thorough records of prospective client contacts and interactions in CRM.
- Responsible for average quarterly sales volume of $585,000, and over $2.1 million annually. Generated over 2,000 prospects in 2019 with 40% close rate producing over 700 prospects annually
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
Manager/Sales
NATURES TREASURE
01.2013 - 10.2017
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Submitted reports to senior management to aid in business decision-making and planning.
- Mentored and trained 10 sales associates for two store locations.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Exceeded targets by building, directing and motivating high-performing sales team.
Skills
- 4 years w/ Remote experience
- Training & Development
- Product Demos
- SaaS Sales
- Salesforce
- Cold Calling
- Inside Sales
- Lead Generation
- Business-to-Customer Expertise
- Customer Relationship Management
Timeline
Business Development Associate
Housecall Pro
04.2023 - Current
Business Development Representative
Housecall Pro
08.2021 - 04.2023
Enrollment Specialist
Housecall Pro
12.2020 - 08.2021
Team Leader
POWER HOME REMODELING GROUP
10.2017 - 03.2020
Manager/Sales
NATURES TREASURE
01.2013 - 10.2017