Talented hard worker dedicated to maintaining strong customer loyalty with top-notch service. Organize and stock workstations to stay ready for any demand. Trained in food safety, allergy protocols and special dietary limitations. Dependable and friendly worker with outstanding customer service and problem-solving skills. Offering exceptional workplace focus and dedication to providing to pleasant and efficient shopping experience for customers. Personal Skills
Leadership
Communication
Creativity
Time management
Problem solving
Teamwork
Active listening
Patience
Attention to detail
Overview
5
5
years of professional experience
Work History
Front Desk Associate
Planet Fitness
Wake Forest, NC
09.2024 - Current
Engage in exciting activities while leading the charge in providing outstanding member experiences and fostering solid connections
The standard responsibilities of team members include exceeding members' standards in service and keeping the club welcoming, tidy, and clean for all guests.
Organized front desk area to maintain a professional and welcoming appearance for guests.
Maintained clean and organized front desk areas to uphold polished company image.
Truck Loader/Unloader
Amazon Fulfillment Center
Durham, NC
09.2021 - 02.2024
Receive and prepare inventory for delivery
Use technology like smartphones and handheld devices to sort, scan, and prepare orders
Load conveyor belts, and transport and stage deliveries to be picked up by drivers
View prompts on screens and follow directions for some tasks
Build, wrap, sort, and transport pallets and packages
Receive truck deliveries
You may even be part of the team that works with larger items, such as large screen TVs, furniture, and appliances, and be trained in how to use technology to handle these heavy bulk items.
Checkout Host
Walmart
Wake, NC
06.2020 - 09.2021
Monitored self-checkout systems and provided assistance or intervention where required
Maintained Current knowledge of store promotions and highlighted sales to customers
Assisted customers with self-checkout machine operations
Engaged with customer in polite and professional manner, greeting and offering assistance upon entry into store
Described products and services in detail to answer customer questions
Diagnosed issues with self-checkout machines and manually processed transactions as needed
Monitored incoming and outgoing guests for signs of suspicious behavior
Backed up cashiers during busy periods and breaks
Restocked returned items on sales floor to keep shelves, bins and racks replenished for customers
Stocker
Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards
Changed sales floor signs to show current pricing and support product promotions
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays
Helped customers locate desired items and transfer oversized items to vehicles
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Cashier
McDonald’s
Wake Forest, NC
06.2019 - 03.2020
Processed transactions, including checks, cash and credit purchases or refunds
Restocked, arranged and organized merchandise in front lanes to drive products sales
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Checked prices for customers and processed items sold by scanning barcodes
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.