Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Grace Velez-Kercado

Orange City

Summary

Offering strong foundation in organizational and communication skills, eager to learn and grow within the health science field. Brings ability to understand health care regulations and patient care standards, ensuring compliance and quality care. Ready to use and develop skills in patient care coordination and healthcare management.

Overview

6
6
years of professional experience

Work History

Front Desk Associate

Planet Fitness
02.2022 - Current
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Patient Sitter

Advent Health Deland
07.2021 - 12.2021
  • Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
  • Demonstrated strong observational skills, promptly reporting any changes in patient condition or behavior to appropriate medical personnel.
  • Increased patient morale through engaging conversation and companionship throughout their hospital stay.
  • Enhanced patient comfort by attentively monitoring and addressing individual needs during hospital stays.

Crew Member

Dunkin Donuts
07.2019 - 12.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Health Sciences

Seminole State College of Florida
Sanford, FL
05-2025

Skills

  • Bilingual
  • Time management
  • Problem-solving skills
  • Conflict management
  • Guest relations
  • Basic medical terminology
  • Teamwork and collaboration
  • Multitasking and organization
  • Customer service

Languages

Spanish
Native or Bilingual

Timeline

Front Desk Associate

Planet Fitness
02.2022 - Current

Patient Sitter

Advent Health Deland
07.2021 - 12.2021

Crew Member

Dunkin Donuts
07.2019 - 12.2020

Health Sciences

Seminole State College of Florida

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