I am seeking employment that shares my values of holistic client/patient care, stringent protected healthcare information standards, and provides self-directed opportunities to take the organization to their projected vision.
Overview
28
28
years of professional experience
Work History
Housing Specialist
Barnes Jewish Christian Behavioral Health Services
St Louis, MO
08.2020 - Current
Conducted assessments to determine eligibility for rental assistance programs.
Facilitated communication between landlords, tenants, social service providers, government agencies, legal representatives.
Maintained accurate records, files, and reports of program activities.
Researched and analyzed data related to housing needs and trends.
Reviewed applications and documents for accuracy and completeness.
Prepared correspondence, forms, and presentations as needed.
Advised clients on their rights as tenants in accordance with local laws and regulations.
Assessed eligibility of applicants in accordance with predetermined criteria to fill vacancies.
Senior Community Support Specialist
Barnes Jewish Christian Behavioral Health Services
Saint Louis, MO
07.2011 - 08.2020
Mentored a total of 25 incoming team members, on clinical documentation and impressions.
Oriented new employees on Profiler Electronic Health Record system.
Developed and facilitated self-care, wellness and safety presentations.
Managed client caseloads/contracts by updating treatment plans with current interventions and progress updates on Profiler electronic health record.
Participated in weekly team meetings with supervisors to discuss new developments or challenges faced by clients.
Managed First medication database to keep client's medications up to date.
Collaborated with healthcare professionals to provide the best care for clients.
Helped clients develop living skills such as budgets and medication reconciliation.
Helped clients implement their medical 'My Chart' accounts to encourage self-care.
Surpassed monthly productivity standards of 105 hours of billable time on a regular basis.
Constantly managed a caseload of 29 clients diagnosed with major mental illnesses.
Coordinated discharge planning to create smooth transitions into the community.
Collected and entered statistical data into databases.
Collaborated with team members to identify and accomplish agency objectives.
Unit Staff/Job Coach
Independence Center Of Greater St. Louis
Saint Louis, MO
06.2005 - 07.2011
Maintained a comprehensive database of job listings using Excel.
Explained program offerings and requirements to clients and answered related questions.
Oversaw volunteer logistics, including schedule, inventory and transportation management.
Compiled data provided analysis and gathered it into extensive reports to distribute to all appropriate personnel.
Mentored less experienced case managers and therapists.
Organized, implemented, and managed an agency wide community day retreat for the Independence Center community (325 people).
Led presentations aimed at developing comprehensive programs to meet community employment, housing, transportation, medical and crime prevention needs.
Provided accurate and updated information for the membership database on a regular basis.
Referred families to food banks, financial assistance programs, employment and training support and health and immigration services.
Kept up-to-date, thorough and accurate case files.
Explained available housing, domestic violence, employment, education and substance abuse treatment resources to clients.
Estimated and justified financial, staffing, facilities and equipment costs based on project needs and available resources.
Community Support Worker
Barnes Jewish Christian Behavioral Health Services
Saint Louis, Missouri
08.1996 - 06.2005
Managed a caseload of 20 clients diagnosed with major mental illnesses
Conducted needs assessments to develop targeted service plans for diverse clients
Mentored less experienced case managers and therapists
Chosen for first laptop prototype for electronic documentation program (PreMeaningful Use.) Explained program offerings and requirements to clients and answered related questions such as available housing, domestic violence, employment, education and substance abuse treatment resources
Linked and helped navigate homeless client's needs through housing programs such as Housing Authority, Supportive Community Living Program, and the Shelter Plus Care systems
Entered client data in a centralized database and maintained up-to-date case records for all clients
Reviewed staff work and gave comprehensive and constructive feedback.
Education
Master of Science - Healthcare Informatics
Southern Illinois University Edwardsville
01.2018
Bachelor of Arts - Criminal Justice
Benedictine College
01.1996
Skills
Time management skills
Partnership Building
Conflict Mediation
Excel
Cultural Competency
Problem Solver
Microsoft Office
Change management
Team Builder
Excellent communication skills
Negotiation
Relationship Building
Activities
Head of the Independence Center Safety Committee during my tenure.
Surpassed my BJC Behavioral Health monthly productivity quota on a regular basis.
Chosen to represent the Independence Center at the 2009 International Clubhouse Standards Conference in Saint Petersburg, Florida
Chesterfield Athletic Association Girl's Softball Coach
Current member of BJCBHS's Staff Relations Committee
Completed Netsmart MyAvatar superuser training
Timeline
Housing Specialist - Barnes Jewish Christian Behavioral Health Services
08.2020 - Current
Senior Community Support Specialist - Barnes Jewish Christian Behavioral Health Services
07.2011 - 08.2020
Unit Staff/Job Coach - Independence Center Of Greater St. Louis
06.2005 - 07.2011
Community Support Worker - Barnes Jewish Christian Behavioral Health Services
08.1996 - 06.2005
Southern Illinois University Edwardsville - Master of Science, Healthcare Informatics
Benedictine College - Bachelor of Arts, Criminal Justice
Student Nurse Technician - High Risk Cardiac Unit at Barnes Jewish Christian HospitalStudent Nurse Technician - High Risk Cardiac Unit at Barnes Jewish Christian Hospital