Christopher Greene
Paducah,KY
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
15
15
years of professional experience
Work History
Hardware Sales Associate
Mendards
03.2020 - 12.2022
- Engaged customers throughout sales process and followed store procedures to maximize satisfaction.
- Greeted customers and helped with product questions, selections and purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Order Picker
Lowes Home Improvment
07.2017 - 02.2020
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Checked inventory and selected products from specific locations based upon availability.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Entered package information into company's computer system.
Stock Associate
Kroger
08.2001 - 03.2007
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Maintained effective team member communication.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Answered customer questions and provided detailed product information.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Customer Service Associate
Walmart
01.1998 - 10.2001
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Education
No Degree - Graphic Design
West Kentucky Community And Technical College
Paducah, KY01.1993
High School Diploma -
Paducah Tilghman High School
Paducah, KY05.1991
Skills
- Technical Support and Assistance
- Loss Prevention Goals Monitoring
- Cash Register Operations
- Promotions Programs
- Maintaining Clean Work Areas
- Consultative Sales Approach
- End Cap Placement
Timeline
Hardware Sales Associate
Mendards
03.2020 - 12.2022
Order Picker
Lowes Home Improvment
07.2017 - 02.2020
Stock Associate
Kroger
08.2001 - 03.2007
Customer Service Associate
Walmart
01.1998 - 10.2001
No Degree - Graphic Design
West Kentucky Community And Technical College
High School Diploma -
Paducah Tilghman High School
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