Christopher Hannaford
Florence
Summary
Dynamic business professional with a proven track record at Reliable Factors, Inc., excelling in client relationship building and decision-making. Achieved over $10 million in transportation factoring through exceptional customer service and optimized account management. Skilled in Microsoft Excel, I foster team development and drive business growth in fast-paced environments.
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Overview
34
34
years of professional experience
Work History
Manager of Operations
Reliable Factors, Inc
07.2008 - Current
- Managed a diverse portfolio of accounts, consistently exceeding $10 million in transportation factoring through exceptional customer service.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Oversaw daily factoring services ensuring accuracy and timeliness to ensure client funding.
- Managed all accounting functions, collection efforts, reconciliations, and payroll processing.
- Managed a diverse portfolio of accounts to optimize collection efforts and minimize losses.
General Manager-Fuel Island
Highway Service Ventures-Petro Corporation
03.1991 - 07.2008
- Managed a location generating Monthly Sales volume: $1.5 million in diesel fuel and $70,000.00 in inside merchandise sales.
- Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies to achieve 1.8% of annual retail sales
- Led a team of 35 employees, providing guidance, performance evaluations, and professional development opportunities.
- Managed all retail aspects: product ordering, marketing and merchandising.
Education
Bachelor of Science - Business Administration And Management
Tiffin University
Tiffin, OHSkills
- Decision-making
- Customer service
- Problem-solving
- Client relationship building
- Business development
- Operations management
- Account management
- Microsoft outlook, word, and Excel
- Customer focused
Timeline
Manager of Operations
Reliable Factors, Inc
07.2008 - Current
General Manager-Fuel Island
Highway Service Ventures-Petro Corporation
03.1991 - 07.2008
Bachelor of Science - Business Administration And Management
Tiffin University
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