Christopher Harris
Summary
Persistent operational and technical professional eager to lead, mentor and collaboratively cultivate thriving organizations. Skilled in strategic planning, problem-solving, and communication with a firm grasp of core business disciplines, project management, IT engineering, and team leadership. Plentiful experience drawn from 23+ years in the Managed Services, Cybersecurity, and compliance spaces managing and motivating teams of local and national personnel to achieve project success within scope at or below budget.
Overview
23
23
years of professional experience
Skills
- Executive Leadership Motivational and Approachable Leader
- Operational Consulting Regulatory Compliance
- Channel Management Strategic Planning
- Vendor Management Contract Negotiation
- Avaya IP Office 3cx CISCO Polycom Contact Center VoIP Ai
- Sonicwall Fortinet Netgate Ubiquiti pfSense
- Microsoft 365 Azure AWS
- Cisco Meraki Ubiquiti Aruba
- Enterprise Logical and Physical Infrastructure Design
- WiFi VoIP IP Surveillance Controlled Access
- IT Project Management
- Creation and Execution of Disaster Recovery Technology Policies and Procedures Lights Out Red Team Testing
Timeline
COO
Senteon Cybersecurity
02.2021 - Current
IT Services Broker
Atlas Business Partners
05.2019 - Current
COO
OnCloud MSP
06.2017 - 05.2019
Principal
NexTech Solutions
08.2014 - 06.2017
CIO
1 Source Technology
10.2010 - 08.2014
Principal
CDH Networking
06.2001 - 01.2010
Computer Information Systems -
Chattahoochee Technical college
Sports Health Science -
Life University
Work History
COO
Senteon Cybersecurity
02.2021 - Current
- Provide top to bottom mentorship for startup founders and employees within the organization to support their professional development goals and long-term objectives
- Drove contract and agreement development to secure favorable terms in the domestic market while strategizing entry into the EU/UK marketplace.
- Monitored and evaluated key business risks and developed exposure mitigation strategies with leadership.
- Created complex data compliance and privacy regulation adherence policy across all aspects of operations and engineering both domestic and abroad
- Co-developed functional reseller/agent/distributorship program for product expansion and brand ambassadorship
- Oversaw day-to-day operations including payroll and HR functions to keep organization running smoothly while exceeding business goals
- Collaborated with legal, accounting and other professional stakeholders to review and maintain operational compliance
IT Services Broker
Atlas Business Partners
05.2019 - Current
- Educate and work with clients with strict ROI terms to implement comprehensive enterprise solutions
- Support companies setting up ventures with investors in emerging markets
- Provide encompassing C-level consultation on top-down technical solutions which meet the operational needs of the organization
- Develop business continuity / disaster recovery planing policies and procedures
- Consult on lights-out operational and technical process testing to expose and mitigate logical and physical business threats
COO
OnCloud MSP
06.2017 - 05.2019
- Primary liaison to private equity oversight, boards of directors, and C-level stakeholders related to IT governance, regulatory and security compliance
- Tasked with the acquisition, execution and management of projects for Enterprise (1000+ User) clients
- Worked with engineering assets to create standardized rapid-deployment branch-office solution for clients with quickly expanding operations across the globe
- Interface with medical clients to develop implementation strategies surrounding meaningful use and HIPAA compliance
- Implemented policies and procedures to streamline business operations and workflow
- Responsible for documenting all critical operational and technical processes
- Acted as brand ambassador at all trade shows and expositions
- Negotiated agreements on mission-critical vendor relationships
Principal
NexTech Solutions
08.2014 - 06.2017
- Created a re-imagined approach to small business technology governance and support by introducing Flat Fee IT to a quickly expanding customer base
- Leaned heavily into the people aspect of the MSP world by becoming familiar with the Operational pain-points of the customer base before architecting solutions
- Began focusing heavily on understanding the synergy between Operational and Technical business disciplines to provide more comprehensive and positive service delivery
- Provide resiliency solution(s) relating to local eClinicalWorks, and Greenway EMR platforms
CIO
1 Source Technology
10.2010 - 08.2014
- Primary area of responsibility centric of network design/security and telephony
- Implemented web-based ticketing system for external clients to report acute incidents and service requests
- Responsible for creation and execution of all documentation including but not limited to: Statements Of Work (SOW), proposal packages, case studies/white papers, and client/vendor communications
- Regularly interacted with client stakeholders on all projects and ongoing support contracts to ensure overall satisfaction of service delivery
- Created comprehensive Managed Services Program with the goal of creating recurring monthly revenue (RMR) streams to strengthen the bottom line.
Principal
CDH Networking
06.2001 - 01.2010
- Responsible for day-to-day operations of the company proper including sales, engineering, and support teams
- Primary solution architect on all new client acquisitions
- Increased company-wide service catalog by implementing new training and compensation based incentive programs
- Client-base liaison between back office staff and engineering
- Top-shelf Cbeyond (Birch) vendor responsible for hundreds of T1 Voice and Data integrated circuit cutovers.
Education
Computer Information Systems -
Chattahoochee Technical college
01.2004
Sports Health Science -
Life University
01.2001
Affiliations
- Len Foote Hike Inn - Board Member
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