Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Hart

Austin

Summary

Professional with proven track record in team-oriented environments, consistently achieving top sales performance. Recognized as a strong closer, driving revenue growth and exceeding targets. Expertise in building client relationships and delivering exceptional service. Committed to contributing to team success and organizational goals.

Overview

9
9
years of professional experience

Work History

Account Manager

Comcast
01.2023 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.

Fraud Support

TaskUs
06.2021 - 01.2023
  • -Handle cases of fraud, documenting, and following up
  • -Active listening and apply problem-solving skills to deescalate customer concerns
  • -Ability to overcome objections

Retention Specialist

Grande Communications
03.2019 - 03.2021
  • -Provided exceptional service by promoting campaigns and saving plans to customers
  • -Use way with words to engage callers, reinforcing the range and power of unique products and their value to generate sales-ability to empathize with the customer
  • -Problem solver with effective persuasion skills

Sales Representative

Century Link
03.2017 - 08.2019
  • -Assisted customers with billing accounts and set up new customers with service as well as upselling
  • -Full time entry and mid-level sales and support role emphasizing customer relationship-building and product knowledge in the communications and entertainment technology space

Direct Sales Representative

Spectrum
07.2016 - 03.2017
  • -Door to door sales, would try to sign up new customers as well as following up to ensure the sale
  • -Ability to work independently; highly motivated, and detail-oriented
  • -Ability to show judgement and initiative

Education

High School Diploma - undefined

San Marcos High School
San Marcos
05.2015

Skills

  • Detail oriented
  • Written and oral communication
  • Positive relationship building
  • Upselling proficiency
  • Sales expertise

Timeline

Account Manager

Comcast
01.2023 - Current

Fraud Support

TaskUs
06.2021 - 01.2023

Retention Specialist

Grande Communications
03.2019 - 03.2021

Sales Representative

Century Link
03.2017 - 08.2019

Direct Sales Representative

Spectrum
07.2016 - 03.2017

High School Diploma - undefined

San Marcos High School

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